Program Associate I

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Program Associate serves as the first point of contact by warmly greeting and assisting clients and visitors, managing communications and clerical tasks, coordinating schedules, distributing program resources, collaborating with internal stakeholders, and continuously developing skills to support efficient operations and organizational success. Job Responsibilities Greet clients and visitors with kindness, directing them to the appropriate services or personnel, and answering phone calls in a professional manner. Assist in managing the flow of information by performing clerical tasks such as filing, data entry, and maintaining organized records to support program operations. Coordinate and schedule appointments for clients and staff, ensuring efficient use of time and resources while maintaining confidentiality. Distribute informational materials and resources to clients and visitors, ensuring they have access to necessary program services and support. Collaborate with internal stakeholders as needed. Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 25 lbs Other Requirements: Comply with program and/or requirements related to: Background check DMV check Additional Requirements Driver's license Automobile insurance Education and Experience Requirements Minimum H.S. Diploma or General Education Degree (GED) Entry level Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills, with a focus on customer service. Preferred Associate's Degree (AA) in a related field of study 1-3 years relevant experience Certifications and Licensure Preferred Food Handler Certification We provide full-time employees with a competitive benefits package, including: BlueCross/Blue Shield EPO/PPO Health Insurance Dental and Vision Insurance Employer-Paid Life, Short-Term, and Long-Term Disability Insurance PTO, Sick Time, and 15 Paid Holidays 403(b) Retirement Savings Plan Employee Assistance Programs (EAP) Tuition Reimbursement Professional Development Opportunities and Service Awards Additional Voluntary Benefits $19.35 - $21.50 / hour Pay Transparency In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors. Locations undefined Employer Privacy Policy Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law. Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to View email address on click.appcast.io or call View phone number on click.appcast.io and let us know the nature of your request and your contact information. EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr Catholic Charities