Desktop Support Engineer
Atlas Search
Responsibilities
- Provide white-glove end-user desktop support for across all levels of the organization, including executives and senior leadership, ensuring a high-touch, customer-focused support experience.
- Administer and support a Windows 10 enterprise environment, including Active Directory, Group Policy, Microsoft 365 (Office 365, Exchange Online, Teams, OneDrive), and associated enterprise applications.
- Deliver end-to-end IT support across hardware, software, networking, mobile devices (iOS/Android), virtualization, and workstation lifecycle management, while collaborating with infrastructure and security teams to maintain compliance and system reliability.
Requirements
- 2-5 years of experience in Active Directory, Group Policy, Microsoft Exchange, Microsoft 365, mobile device management, and desktop virtualization/remote support tools.
- Bachelor’s degree or equivalent professional experience, with hands-on experience supporting Windows-based desktop environments in a corporate IT setting.
- Excellent troubleshooting, communication, and customer service skills with the ability to operate effectively in a fast-paced, executive-facing environment.
Vacancy posted 1 hour ago
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