Desktop Support Engineer
SISL Global
Overview Desk Side Support encompasses physical assistance required at the end user’s desk to resolve IT-related issues, with duties spanning incident management, hardware/software provisioning, and user-focused technical solutions. Break Fix: IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor coordination for faulty or new hardware requirements IMAC (Install, Move, Add, Change): configuration and installation of equipment for new users, moving equipment within a site, upgrading hardware, and de-installation of software/applications Incident Management for Endpoint Devices (Laptop/Desktop/Mobile) including hardware issues for monitors and printers (best effort basis with OEM coordination) Hands and Feet support for Video Conferencing equipment and rooms; coordinate with resolver teams/OEMs for additional support Coordinate with OEM on hardware/software issues Perform advanced troubleshooting for endpoints (laptops, desktops, kiosks, mobiles/tablets) Deployment and configuration of new hire equipment (manual and/or automated tools) Deploying and troubleshooting Windows-based and Mac-based workstations using Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with other IT groups to meet SLAs and deliver good customer service Explain technical solutions to non-technical users in simple terms Occasional movement of IT gear within a site (less than 4 hours of effort per location per month, e.g., moving a PC between floors) Uplift and reimage of leaver equipment and update of asset management system/CMDB Update of asset management system/CMDB according to Joiner/Mover/Leaver process Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Note: Referrals increase your chances of interviewing. Get notified about new Desktop Support Engineer jobs in New York, NY . #J-18808-Ljbffr SISL Global
- ...Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job Title: Desktop Support EngineerLocation(s): New York, NYJob Summary Seeking an experienced A/V Technician to provide high-quality audio-visual support...SuggestedLive in
- Position:Desktop Support Engineer II (Slack)Location: New York, New York (Remote)Duration: ContractJob ID: 178228Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to join our team. This role involves providing technical support, reviewing...SuggestedFull timeRemote work
- ...Desktop Support EngineerProvides day-to-day onsite problem resolution for laptop, voice, print, smartphone, AV, and network problems within established enterprise guidelines. Installs, configures, and troubleshoots laptop systems, facilitates hardware and network repairs...SuggestedWork at officeLocal areaRemote work
My3Tech Inc
New York, NY3 days ago - ...Desktop Support Engineer (L1)We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working on site or remotely. This will be a full...SuggestedFull timeContract workWork at officeRemote work
Sybex Support Services
New York, NY3 days ago - ...Desktop Support Lead Specialist Location: NYC, NY (Onsite Position) Type: Full Time Opportunity The Desktop Support is responsible... ...’s degree in Information Technology, Computer Science, Engineering, or related field required. Master’s degree, preferred 10+...SuggestedFull time
Covetit
New York, NY1 day ago - ...Information Technology Division. The candidate will join a team of Engineers who supports 750+ users in nine (9) locations. This position encompasses... ...to security best practices - Troubleshoot and research desktop PC, laptop, laptop hardware, and network related issues -...Permanent employmentFull timeWork at office
City of New York
New York, NY2 days ago - ...Job Title Desktop Support Engineer Experience 1–5 Years (Can be adjusted based on the role) Job Summary We are seeking a skilled Desktop Support Engineer to provide technical support for desktops, laptops, printers, operating systems, and enterprise applications...Work at officeRemote workRelocation
Ova Technologies
New York, NY3 days ago - ...Role: Desktop support (only W2) Location: New York Onsite position Duration: 12 months JD: The Desktop... ...IT Team: Work closely with network administrators, systems engineers, and other IT team members to escalate and resolve complex...Work at office
Kaav Inc.
New York, NY5 days ago $20.5 per hour
...Desktop Technician Location: Albuquerque, NM Onsite Duration: 1 year possible extension, Conversion to direct TBD Pay: $20.50 hr Responsibilities Provide exceptional IT support (Incident and IMAC) to internal customers ensuring a high level of customer satisfaction Workstation...Work at officeRemote workektello
New York, NY4 days ago- ...Shakib (i3 infotek) would like to share a job opportunity as Desktop Support based in New York, NY (Onsite) location for a Full-time... .... 15. Ability to participate in the design, architect and engineering of software deployments/installation process. 16....Full timeContract workRemote workWork visa
Syntricate Technologies
New York, NY3 days ago $45 per hour
...Our client is seeking a VIP Desktop Support Engineer to provide high-touch, white glove technical support to senior executives and VIP users. The ideal candidate thrives in enterprise environments and understands the urgency and professionalism required when supporting...Work at officeRemote workThe Right Click, Inc.
New York, NY5 days ago$100k - $150k
...with a strong and established presence across crypto and digital assets. As the firm continues to grow, they are seeking a Desktop Support Engineer to provide hands-on support across core IT infrastructure, end-user technology, identity and access management, networking...Work at officeJoseph Anthony Group
New York, NY5 days ago- ...will also work cross-functionally with teams across our Customer Experience and Platform departments, providing valuable feedback and support to our partners across Slack. What You Will Be Doing Conduct thoughtful, comprehensive technical and user experience reviews...Contract work
LeadStack Inc.
New York, NY2 days ago - Overview The Senior Technician, Desktop Support is a key member of the IT Support Team, based in the New York City office. This role provides direct, high-touch technical support to employees across New York, San Francisco, and remote locations. The position operates on...Work at officeRemote workMonday to FridayWeekend work
- ...IT Desktop Support Engineer BackfillLocation: 55 Water St NYC Long term contract (backfill)Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including...Long term contractWork at office
Sky Systems
New York, NY3 days ago $100k - $118k
...workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. Responsible for supporting day to day operations on the service desk, desktop and engineering support including banking, financial trading, and IT Systems....Full timeWork at officeBBVA
New York, NY5 days ago- Position: IT Desktop Support Engineer Backfill / On-need basis (When the primary engineer is on a leave - planned/unplanned, we will inform at least 24 hours prior when the on-site support is required) Location: 55 Water St NYC Long term contract (backfill...Long term contractWork at office
Sky Systems
New York, NY4 days ago - LincolnIT is looking for a full-time Level I/II Desktop Support Engineer in New York, NY. You will provide phone and onsite support, troubleshoot issues across PC and Mac systems, and conduct software installations and updates. The ideal candidate has 2-3 years of experience...Full time
- Senior White Glove Desktop Support Overview The Senior White Glove Desktop Support role ensures seamless technical operations for a dynamic organization. Provide high-touch support to executives and staff, ensuring optimal technology performance. Collaborate with IT...Work at officeRemote workWeekend work
$65k
A leading life sciences firm in New York is seeking a Desktop Support Specialist to provide exceptional support for hardware and software issues. This role demands strong troubleshooting skills and a customer-focused mindset. Responsibilities include supporting Microsoft...- Ascend Technologies is seeking a Desktop Engineer to provide advanced desktop and end-user support, including server and network environments such as Active Directory, Entra ID, M365, and related infrastructure. The role emphasizes collaboration with Tier 1-3 teams, ticket...Remote job
- This role will be providing Level 3 deskside/onsite support to C-Level executives and other employees in NYC office of a major financial firm. Skills: Experience with all Conferencing Technologies (telephony/video-calls/content sharing) Experience supporting executives...Local area
- ...Examiner is seeking qualified candidates to join their Information Security Unit in the Information Technology Division. The role supports a 750+ user environment across nine locations and involves security analysis, implementation, troubleshooting, and maintenance of...Work at office
- The New York Compensation Insurance Rating Board is seeking a Network Tech to support the development and maintenance of network servers and provide technical support for end-users. The ideal candidate will have over 3 years of experience in network maintenance, including...Remote work
- ...A financial services organization in New York City is seeking a Senior IT Desktop Support Technician to provide hands-on technical support for a demanding trading environment. The role supports desktop systems, trading applications, and end users across a complex, fast...Work at officeRemote workMonday to FridayShift workDay shift
Tandym Group
New York, NY3 days ago $22 per hour
...Our client is seeking an IT Desktop Support Technician (Level 1) to join their team for a summer intern project . This role offers hands-on experience supporting an enterprise-level IT environment, providing technical assistance directly to users, and contributing to...Summer internshipThe Right Click, Inc.
New York, NY1 day ago- ...infrastructure. ESSENTIAL FUNCTIONS & ACCOUNTABILITIES End-User Support Respond to and resolve user inquiries and issues related to... ...needed. Assist with the setup, configuration, and deployment of desktops, mobile phones, laptops, and other hardware. Coordinate with vendors...
UBA America
New York, NY1 day ago - ...Job TitleResponsibilities:Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Configures workstations for new users and upgrades existing equipment and software.Sets up and maintains network and telecommunication...Remote work
Samprasoft
New York, NY3 days ago - ...The Desktop Support Technician will serve as front-line, level 1, IT support for the NYCHHC enterprise, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues...Contract workLocal areaRemote workLong distance
Spruce Technology
New York, NY4 days ago - ...Job Title : Desktop Support Technician Job Location: New York, NY (Onsite) Job Duration: 06+ Months(Possibility of Extension) Pay Rate: $26/hr on w2 Job Description: Mobile device procurement iPhone, iPad and Samsung devices Working with Telecom...Long distance
Integrated Resources
New York, NY4 days ago
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