Data and Compliance Coordinator (Education and Workforce)

Organization Overview The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is a non-profit, multi-service organization focusing primarily on the needs of children and low-income families, out-of-school and out-of-work youth and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Position Summary Reporting to the Director of Operations and working closely with members of the Education and Workforce (EDW) team, the Data and Compliance Coordinator ensures clean, timely entry of program data, and full documentation compliance of funder requirements, and effective internal auditing across EDW programs. The role maintains data standards across systems (Salesforce, DYCD Connect, ASIST), coordinates documentation and monitoring for funders (DYCD, NYSED, WIOA/Workforce), and delivers actionable reporting to program leads and leadership. The Specialist partners with Program Managers, Career Services, and the organization’s fiscal team to align attendance, enrollments, outcomes, and fiscal documentation—protecting student privacy and improving results through continuous quality improvement. Schedule 35 hours per week. Salary Range $58,000 - $65,000 per year. Roles, Responsibilities and Essential Duties Reception and Program Support: Create a warm, engaging environment and actively contribute to a culture that supports positive youth development and participant success. Support the safety and well‑being of clients, staff, and visitors by observing and reporting concerns; communicating safety or risk issues to appropriate staff; assisting with de‑escalation when needed. Function as the tertiary Operations team member and point of contact for MetroCard distribution, responsible for reporting and ensuring accurate documentation and continuity when the Program Specialist is unavailable. Collaborate with other teams from the Education and Workforce umbrella to plan and implement four or more annual special events, ensuring seamless coordination of logistics, supplies, and materials based on role. Assist in conducting Participant Satisfaction Surveys twice per cohort to inform program improvement. Data Management & Reporting: Ensure that all participant data in EDW systems (Salesforce, DYCD Connect, ASIST, OUTCOMES) is entered within 72 hours of intake. Manage data intake workflows (forms, QR check‑ins, rosters and folders) and ensure complete, timely entries in Salesforce and specific program systems. Perform data hygiene (deduplication) and conduct weekly exception checks (missing fields, eligibility, supporting documents). Support building and publishing recurring dashboards (weekly, monthly, quarterly) on enrollments, attendance, credential attainment, placements, retention, and funder KPIs. Compliance & Documentation: Maintain compliance calendars for staff highlighting funder deliverables, ensuring documentation is current in all systems. Coordinate documentation reconciliations with gift cards, MetroCards, and or petty cash. Track participant eligibility and document completeness (IDs, consents, test scores, IEPs as applicable, proof of services) and maintain standardized file structures. Auditing & Quality Assurance: Run internal audits on files and transactions using sampling plans; validate attendance versus rosters; test permissions in systems; spot‑check case notes versus Outcomes. Prepare audit summaries with findings, root causes, and plans of action to maintain compliance. Conduct pre‑monitoring readiness for funder site visits; assemble and lead document pulls for visits. Training & Cross‑Functional Enablement: Partner with All of EDW to test new fields/forms before release in support of change management for new processes. Facilitate mini‑PDs or provide coaching for instructors, case managers, and front‑desk teams on attendance capture, eligibility proofs, and documentation, as well as data entry quality, SOPs and best practices; create quick guides and short video tips. Qualifications / Educational Requirements Bachelor’s degree or 2–3 years of significant data management at a community‑based organization, settlement house, or non‑profit. Basic understanding of youth development or workforce programming, social media management. Familiarity with city‑funded programs and compliance requirements preferred. Skills, Knowledge and Abilities Strong organizational skills with the ability to perform and prioritize multiple tasks effectively. Strong interpersonal skills and the ability to cultivate relationships with participants, colleagues, and community partners. Strong attention to detail and accuracy in reviewing documents and entering data. Ability to learn nonprofit financial procedures and tracking systems. Ability to work with spreadsheets (Excel) and digital documentation tools. Strong communication skills, especially when gathering missing information from staff. Ability to stay organized and manage multiple small tasks at once. Physical Requirements / Travel Essential physical requirements such as standing, stooping, or typing. May require light physical effort/lifting up to 20 pounds of promotional materials/equipment. Some travel within the five boroughs for meetings and site visits. May be required to work occasional evenings or weekends for special events. EEO and Accessibility Statement We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job‑related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. #J-18808-Ljbffr