Customer Service Team Lead: Operations Improvement
Wesco
Wesco is seeking a Supervisor - Customer Service to lead and coach a team of customer service representatives responding to inquiries by phone, walk-ins, and email. You will manage daily workload, train staff, and drive improvements in standard policies and processes to achieve service targets. You will monitor activities, resolve invoice issues, and contribute to strategic sourcing, supplier relationships, and cost-saving initiatives while ensuring adherence to SOPs/SOX controls and ISO #J-18808-Ljbffr Wesco
Vacancy posted 2 days ago
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