Customer Experience Lead: Operations & Process Improvement
Ravago Manufacturing Americas
Ravago Manufacturing Americas seeks a Customer Experience Team Lead in Northbrook, IL to supervise the CXP desk and coordinate order flow across departments. You will monitor KPI trends, coach the team, and manage escalations while maintaining high service levels. The role blends hands-on leadership with process improvement, SOP updates, and cross-functional collaboration with sales, marketing, products, purchasing, and other teams. Hybrid in-office/remote work options available. #J-18808-Ljbffr Ravago Manufacturing Americas
Vacancy posted 4 days ago
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