Hospitality Front Desk Associate

Hospitality Front Desk Associate page is loaded## Hospitality Front Desk Associatelocations: Chicago, ILposted on: Posted 2 Days Agojob requisition id: R-6628**The Position**Midtown believes in putting the customer at the center of every interaction. The Hospitality Desk plays a critical role in delivering a consistent, welcoming, and professional first and last impression for members of our premier athletic club and guests staying at our 55-room boutique hotel.Learn more about our beautiful club and hotel here: /**You will love this job if:*** You are committed to delivering exceptional member and guest experiences* You thrive in a dynamic environment* You enjoy cross-functional responsibilities* You like being in front of members* You’re a proactive, dependable team player* You are someone comfortable balancing guest service with operational leadership**As a Hospitality Associate, you will:*** Serve as the point of contact at the Hospitality Desk for both club members and hotel guests* Manage check-ins, reservations, inquiries, and overall hospitality desk operations* Provide high-level customer service and resolve guest concerns efficiently* Coordinate with internal departments to ensure seamless member and hotel guest experiences**Experience Requirements:*** Previous experience in hospitality, athletic club, or hotel operations preferred* Strong interpersonal and communication skills* Ability to multitask and adapt in a fast-paced environment* Strong ability to remain calm, professional, and solution-oriented in high-volume or high-pressure situations* Leadership mindset with strong problem-solving and conflict resolution skills* Availability to work either early mornings, midday, or evenings; a weekend shift is required**Compensation:** $21/hrThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Midtown is an Equal Opportunity Employer.This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.MIDTOWN is an Equal Opportunity Employer.[](blob: / 1:31****About Our Company****We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.****Who We Want****We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.**Associate Benefits** Members of the Midtown team receive:* Complimentary club membership* Discounts on Midtown products and services* Access to hundreds of free courses for professional development* Health insurance for eligible full-time associates (30+ hours a week)* And more #J-18808-Ljbffr Midtown Athletic Club