Restoration Project Manager

Project ManagerAt Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.Job SummaryAchieve exceptional customer satisfaction by surpassing expectations and consistently meeting the company's contractual obligations. Our construction and restoration services are geared towards timely and profitable delivery, ensuring the highest level of satisfaction for our customers. Efficiently deliver all necessary services to swiftly restore the customer's property to its pre-loss condition, minimizing repairs and downtime after property damage. Our aim is to expedite the process and ensure a profitable outcome for all parties involved.Responsibilities· Meet or exceed established targets for responding to and completing estimates on losses. · Maintain strategic relationships with vendors and subcontractors. · Meet or exceed profitability targets on managed projects. · Plan and execute projects to completion. · Obtain written contracts and payment terms for projects. · Maintain efficient and accurate flow of production paperwork from the job site to administration. · Coordinate resource planning of technicians, laborers, and subcontractors with scheduler. · Track equipment used on company jobs. · Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the delivery of our services. · Coordinate estimates from subcontractors. · Write job estimates using Xactimate software. · Order materials required for projects and coordinate delivery to job site. · Maintain effective communication with customers and all involved parties – including third-party owners, building engineers, property managers, tenants, etc. · Perform property inspections and complete reports. · Maintain project files. · Attend and assist in conducting company meetings. · Perform production work. · Perform minor repairs on company equipment and vehicles. · Schedule service vehicles and technicians. · Management of the budget for projects. · Works with Estimators to review and oversee job estimates. · Works with Operations Manager in hiring and discharge of production division personnel. · Coordinates with Marketing for follow-up and job evaluation with customers. · Coordinates with customer and administration function for timely collection of project payment.Qualifications· Oral Communication: The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one and small group situations. Adaptable and able to think on his/her feet. Able to effectively communicate with customers in understandable terms. · Written Communication: Writes clear, precise, well-organized estimates, proposals, and emails. The individual edits work for spelling, uses appropriate vocabulary, and has impeccable grammar. Is able to read and interpret written information. · Team Building: Achieves cohesion and effective team spirit with peers, subordinates, and subcontractors. Sustains a climate characterized by open, honest relationships where differences are constructively resolved rather than ignored, suppressed, or denied. Shares credit for accomplishments. · Planning and Organizing: Has the ability to see the overall job from start to finish. Knowing the steps to be taken, resources and time required, can effectively create a timeline for the job. Coordinates plans with other managers. · Integrity: Ironclad – Does not cut corners. Puts company interests above self. Earns trust of co-workers. Is intellectually honest, does not play games. · Excellence: Sets high, "stretch" standards of performance. Demonstrates low tolerance for mediocrity. Sets clear, fair, and aggressive goals for self and others, encouraging individual initiative. · Customer Focus: Combines empathy for customer's situation with time and budget constraints to effectively manage and exceed customer's expectations. · Technology: Regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting. · Education and Experience: High school diploma (or GED) plus three (3) to five (5) years of experience managing construction or restoration projects and supervising crews. Advanced knowledge of building construction, remodeling, or restoration. Understands the relationship between direct labor and profitability. · Financial Reports and Budgeting: Basic understanding of financial reports including budgets and profit and loss statements. Ability to review completed job costing, assess performance, and identify areas for improvement. · Technical Skills: Proficient technical skills, experience, and certification in the areas of service the company provides. Xactomate estimating experience is a must. · Mathematical Skills: Adequate math skills. Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining. · Negotiation Skills: Wins by creating advocates, not enemies, when negotiating. · Computer Skills: Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel. Experience with Xactimate software is a plus. · Listening Skills: Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely response. · Certificates, Licenses, and Registrations: Florida mold remediation certification (MRSR), IICRC Water Restoration Technician (WRT), OSHA 10. · Support technicians on the job site as needed.Compensation: $45,000.00 - $65,000.00 per year