Senior Technical Support Analyst
Virtual Vocations Inc
To support a dealer network, the full-time temporary Senior Technical Support Analyst will provide technical assistance for vehicle repairs and diagnostics while working remotely with occasional travel for training. Key responsibilities Support international dealers and body builders with repair and diagnostic inquiries Provide feedback on publications to improve technical documentation Escalate trending failure modes to Service Engineering for further analysis Required qualifications Bachelor's degree in a relevant field Minimum of 4 years of experience in automotive or truck service and diagnostics At least 3 years of technical customer support experience Diesel/Class 8 truck technical experience is essential Familiarity with MS Office and technical documentation
Vacancy posted 2 days ago
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