Keyholder (P/T), Chatham, MA

Southern Tide Crew Position

At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise.

Responsibilities:

• Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.
• Provide suggestions to management for merchandising which may improve sales.
• Build a personal client book.
• Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
• Use the system effectively to perform the following tasks: routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store.
• Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons)
• Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management
• Operate the store consistently with the prescribed company policies and procedures for the store.
• Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.
• Safeguard the assets of the store.
• Maintain the integrity of the inventory.
• Prevent inventory shrink to the extent reasonable and appropriate.
• Assist in performing cycle counts, and a year-end comprehensive physical inventory.
• Open/close registers and store in the absence of the manager or assistant manager.

What all hands on deck looks like

• Strong attention to detail with proficient communication skills (oral and written)
• Appreciate teamwork and interacting with others
• Able to multitask and keep everything organized; taking initiative when needed
• Enjoy working in a fast-paced environment with minimal supervision or direction
• Comfortable being flexible when needing to problem solve

Know the ropes:

• High School diploma or GED
• 2+ years of retail experience
• Advanced computer skills, Excel and Word
• Bending/stooping/kneeling required
• Able to lift up to 50 lbs.
• Ability to work varied hours and days including nights, weekends and holidays as needed
• Pay Range: $18-$22. Pay rate is dependent on experience.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at View phone number on click.appcast.io.

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