Business Systems Analyst 2
Judit Inc
Responsibilities
- Act as the primary point of contact for diagnose and resolve WMS errors, data discrepancies, and interface/integration failures between the WMA and other systems (ERP, TMS, EDI/RF/scanning hardware)
- Monitor system performance and proactively identify recurring issues before they impact operations
- Lead new system implementation projects, including new warehouse and software setup, with other project managers and IT
- Map business requirements to WMS capabilities by configuring workflows for receiving, put-away, picking, packing, and shipping
- Diagnose configuration or integration errors, often testing software modifications and escalating complex issues to IT or software vendors
- Navigate WMS interfaces and modules for inventory tracking, order fulfillment, and shipping/receiving
- Maintain documentation of known issues, workarounds, and resolution steps
- Train warehouse staff and supervisors on system functionality and best practices
- Create/Update SOPs and quick-reference guides for common WMS functions
Minimum Qualifications
- Bachelor’s Degree in Business, Supply Chain, or equivalent experience
- Minimum 3 years of Supply Chain, and or Project Management
- Excellent quantitative and analytical skills, with high attention to detail and accuracy
- Experience with SAP and WMS, or similar business systems and/or sales order management software applications
- Experience in working in a warehouse environment, primarily dealing with system analysis
- Strong problem-solving skills with the ability to work under time pressure during live operational issues
- Detail-oriented, especially around data accuracy and documentation
Preferred Qualifications
- Experience in advanced Excel proficiency
- Experience in High tech, Telecom, or Consumer Electronics industry
Vacancy posted 6 hours ago
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