Sanctions Operations Processing Analyst - L2

Sanctions Operations Processing Analyst - L2 Job Req Id: 25903011 Location: Pulau Pinang, Pahang, Malaysia Job Type: Hybrid Role The role of a Level 2 Analyst involves analyzing matches generated due to transactions or client onboarding screening against various government prescribed sanctions watchlists, internal lists and any other applicable regulations. This includes determining if there is a true match, performing and documenting detailed analysis and research, requesting more information if required from relevant stakeholders or clients, reporting and escalating cases to compliance team and acting in accordance with the instructions from compliance team. The analyst will be responsible for providing best‑in‑class service to clients while maintaining risk levels within the firm’s risk appetite and protecting the franchise in a manner consistent with the Citi policies and risk framework across all TTS lines of businesses. Key Activities Operate in a fast‑paced environment that requires management of work queue. Review and action matches held for compliance related matches. Investigate and obtain additional information to make a sound decision. Engage and elevate to various compliance and AML teams when appropriate. Prepare and compile reports as applicable. Identify repetitive false hits to explore and propose potential optimization opportunities. Identify opportunities for process improvement and follow through on implementation. Understand payment processing and formats. Work closely with Global/Regional Compliance, Transaction Services Business Compliance Officer, CSIS and Legal Counsel on compliance matters (as deemed necessary). Work with Client Service Teams to ensure client escalations are addressed timely and such instances are minimized over time. Staying abreast of relevant changes to Citi sanctions policies, identifying impact of such changes on TTS procedures, and proactively working with internal teams globally to adopt such changes in a manner that is consistent with policies and sustainable on the long run. Education level and/or relevant experience(s) Bachelor’s degree in any subject would be preferred. Experience in Transaction Banking products and handling regulatory / compliance matters. 2+ years of relevant regional and/or global experience in a financial institution. Any AML, Sanctions or compliance related certifications which have industry recognition would be an added advantage. Knowledge and skills Strong verbal and written communication. Good PC software application knowledge, especially Microsoft Office applications. Team player and able to work in a highly challenging environment. Ready to work in flexible work timing. Good presentation skills. Ability to conduct training. Organizational skills, ability to solve problems. Making quick and reliable decisions upon completing controls. Cooperation and daily communication with other Citi branches globally. Cooperating with other teams in HUB and following the common goal approach. Monitoring of pending items portfolio, ensuring the expected timeliness. Identifying and reporting problems to a supervisor. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi