Road Service Assistant

Roadside Assistant

HMD Trucking Inc. is looking for two Roadside Assistants who want to contribute to a successful team that embraces innovation and be part of an industry leading organization that consistently sets new standards.

Desirable Experience:

- Previous maintenance or breakdown assistance experience.

- Basic knowledge of tractor, trailer, truck, semi mechanical functions.

Job Description:

- Administrative duties include data entry, daily phone and email communication

- Responding to incoming calls and handling appropriately

- Answer calls and accommodate drivers with repairs that truck or trailer needs on the road.

- Assisting drivers on the road with truck breakdowns over the phone.

- Organizing on the road assistance with vendors throughout the US

- Providing coverage for colleagues when needed

- Various other support functions as assigned

Work Hours:

MondaySaturday : 5:00 PM - 11:30 PM

Experience:

• Knowledge of tractor, trailer functions: 2 years (Required)
• Basic knowledge of truck & semi mechanical functions: 2 years (Required)
• Previous maintenance or breakdown assistance experience.: 2 years (Required)
• Proficient in spoken and written ENGLISH (must)
• Ability to work under pressure
• Ability to work effectively both as a Team member and independently
• Ability to follow instructions and deliver quality results
• Past work experience that is relevant is a plus

What can you expect?

• To have a 50% discount in the fitness and spa center Synergy; To have full private health insurance sponsored by the employer;
• To have a paid time off (PTO);
• To be part of a fun and energetic work environment;