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Remote Tier-2 IT Support Technician (Overnight)

Supportwave

New York, NY
  • Remote job

Supportwave is seeking a IT Support Technician for a full-time remote 12-month contract. The role covers overnight shifts from 7pm to 2am, supporting Windows environments and end users. You will troubleshoot remotely, manage tickets, and ensure service levels are met. Responsibilities include incident handling, documentation, and effective communication with internal teams to maintain business continuity across off-hours support. #J-18808-Ljbffr Supportwave

Vacancy posted 1 day ago
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