911 Communications Specialist, University Police

911 Communications Specialist, University Police (260000C9) Location: 5323 Harry Hines Blvd, Dallas, TX 75390 Why UT Southwestern Police Department? With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned academic medical and research center, we strive to provide the best possible care, resources, and safety for our University and community. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern Police Department where you’ll discover teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles. Job Summary UT Southwestern Medical Center is currently seeking 911 Communications Specialists. In this important role, you will serve as a vital connection between law enforcement personnel and the UTSW community, contributing significantly to public safety and coordinating emergency response efforts. Your exceptional communication skills and ability to remain composed under pressure will be crucial in efficiently dispatching resources and delivering precise information to field officers. By becoming a telecommunication in our police department, you will have opportunities for professional advancement within the department, making it an ideal choice for those seeking to advance their careers in public security and safety. Starting salary is $50,890, with the top step at $67,527. In addition, shift differential pay plus weekend and holiday pay is offered. Education and Experience Required Education: High School Diploma or equivalent Experience: 1 year in customer service or related field Licenses and Certifications: Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license (upon hire or qualified to acquire) and completion of Public‑Safety Telecommunication (PST) Test. Recommended testing is the International Personnel Management Association (IPMA) Public Safety Telecommunication Test or CritiCall. All offers contingent upon verified negative drug screen. Preferred Education: Associate's Degree or 30 credit hours in Criminal Justice or related field and completion of FEMA IC 100, 200, 300, 400 and 700 series courses. Experience: 1 year in a public safety or emergency communications field. Job Duties Answers emergency and non‑emergency calls for service, records information, and requests for police/security services in a computerized database. Dispatches field personnel according to need and priority of the request for service. Transmits and receives radio calls from field units via two‑way radio; speaks concisely and distinctly. Coordinates and maintains effective communications between field units and neighboring law enforcement agencies. Uses a computer aided dispatch system to enter, research, and retrieve information. Monitors closed circuit television, security, fire and radiological related alarm systems. Reacts calmly, quickly and decisively in emergency situations to obtain, summarize and relay information both orally and in written form. Follows oral and written instructions. Handles multiple tasks, working under stressful conditions; activates emergency procedures for evacuations or similar emergencies. Operates specialized communication networking computer terminal to access confidential and restricted law enforcement information. Compiles information from different sources to develop a daily briefing or log to assist in the daily operations of the agency. Monitors multiple radiation sources. Monitors and operates complex access control system. Acts as emergency management coordinator during after‑hours critical incidents. Performs other duties as assigned. Security This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. #J-18808-Ljbffr UT Southwestern Medical Center