Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier 3 Helpdesk Technician - Senior IT Support

TGIPOWER LLC

iPower Technologies seeks a Tier 3 Helpdesk Technician to provide in-house, on-site and remote support for a growing client base from our Brooklyn office. The role emphasizes white‑glove service, reliability, punctuality and seamless handling of desktop, server and network issues. Key responsibilities include escalation from Tier I/II, hardware/software troubleshooting, system configuration, and document-driven processes. Excellent communication and MSP background preferred. #J-18808-Ljbffr TGIPOWER LLC

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Tier 3 Helpdesk Technician - Senior IT Support in New York, NY vacancy
  • Wb-Engineers-Consultants-4 in New York is seeking a Senior IT Support professional to be the main point of contact for technical user support in a hybrid work environment. The ideal candidate will need to possess strong communication and troubleshooting skills, especially... 
    Senior

    Wb-Engineers-Consultants-4

    New York, NY
    2 days ago
  • 3500 Square LLC is seeking a Tier 3 Enterprise Management Administrator to support the Defense Health Agency's IT infrastructure. This remote position will provide enterprise administration expertise, ensuring operations for over 200,000 users and 250,000 devices globally... 
    Senior
    Remote job

    3500 Square LLC

    New York, NY
    3 days ago
  • Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. In this role, the individual will serve as the primary IT support contact, handling hardware, software, and network issues effectively. Applicants should... 
    Senior

    Insight Global

    New York, NY
    2 days ago
  • $85k - $100k

    CyberSheath Services International is looking for a Helpdesk Technician III to provide expert technical support for our clients. Candidates should have extensive experience working with both on-premise and cloud environments. This role primarily involves troubleshooting... 
    Senior
    Remote job

    CyberSheath Services International

    New York, NY
    4 days ago
  • Setec Alpha, a quantitative investment firm in New York, seeks a Senior Technical Support Specialist to run the IT estate across the Family Office. The role demands end-to-end support across L1-L3, with collaboration among traders and researchers and a focus on uptime and... 
    Senior
    Hourly pay
    Contract work
    Work at office

    Setec Alpha

    New York, NY
    3 days ago
  •  ...seeking a highly skilled, customer-focused IT professional to serve as the senior-most escalation point for end‑user technical support across our 170+ person engineering design firm...  ...issue. Core Responsibilities Serve as the Tier 3 escalation point for all end‑user IT... 
    Senior
    Work at office
    2 days per week

    Wb-Engineers-Consultants-4

    New York, NY
    1 day ago
  •  ...looking for a proactive, solutions‑driven Senior IT Support Engineer who thrives in fast‑paced...  ...infrastructure upgrades and lifecycle improvements 3. Advanced IT Support & Escalation...  ...software, and network incidents Monitor helpdesk queues and ensure SLA compliance Mentor... 
    Senior
    Work at office

    BitDelta group

    New York, NY
    1 day ago
  • $65.65k - $118.68k

    The IT Support Specialist-_Senior_(Regional) provides Tier 2 and Tier 3 end-user support services under the SEC ISS contract, ensuring reliable day-to-day operation of endpoint technology across headquarters and regional offices. This role resolves incidents and service... 
    Senior
    Permanent employment
    Contract work
    Work at office
    Relocation
    Relocation package

    Dormont Manufacturing Co

    New York, NY
    1 day ago
  •  ...Corporation, a leading natural gas producer, is looking for a Senior Support Analyst to join their IT team. This hybrid role will analyze business areas and...  .... The ideal candidate will have a Bachelor’s degree and 3+ years of experience in system application and analysis.... 
    Senior

    Dormont Manufacturing Co

    New York, NY
    8 hours ago
  • $65.65k - $118.68k

    Dormont Manufacturing Co is seeking a Senior IT Support Specialist to provide Tier 2 and Tier 3 support across various SEC offices. The role requires diagnosing hardware and software issues, managing incident tickets, and supporting endpoint deployments. Applicants must... 
    Senior

    Dormont Manufacturing Company

    New York, NY
    1 day ago
  •  ...Senior Helpdesk Technician DCAS's mission is to make city government work for all...  ...the critical resources and support needed to succeed, including...  ...DCAS computer network. DCAS IT team members are responsible...  ...duties as described above; or 3. Education and/or... 
    Senior
    Work experience placement
    Work at office
    Immediate start
    Remote work

    New York City | Technology, Data & Innovation

    New York, NY
    2 days ago
  •  ...Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current... 
    Remote work

    GrabJobs

    New York, NY
    4 days ago
  • $35 per hour

     ...Job Details: Job Title: IT Field Support Technician Working Location: NYC/NJ/CT Working Style: Hybrid Employment Type: Part time, 3 months project with possible extension Hourly rate: $35 per hour Benefits: Full Benefits (Insurance, 401K, PTO) Working Hours: First 3 months... 
    Hourly pay
    Contract work
    Part time
    Flexible hours
    Weekday work

    Cinter-Networks

    New York, NY
    4 days ago
  • $25 - $28 per hour

     ...a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate...  ...and elevate issues as needed to senior IT staff or vendors Maintain inventory of...  ...relative experience in a similar role 1–3 years of experience in a technical support... 
    Full time
    Temporary work
    Remote work

    Silversmith Capital Partners

    New York, NY
    2 days ago
  • $79.72k

    IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure Join to apply for the IT Desktop Support Technician, Sr....  ...90,000.00 1 week ago New York, NY $65,000.00-$85,000.00 3 days ago New York City Metropolitan Area $70,000.00-$90... 
    Senior
    Full time
    Remote work
    Work from home

    NYC Health + Hospitals

    New York, NY
    17 hours ago
  • $58k - $70k

     ...IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information...  ...to learn quickly and tackle challenges head-on. ~1-3 years of relevant work experience or equivalent education,... 
    Full time
    Temporary work
    Work experience placement
    Casual work
    Seasonal work
    Local area
    Remote work
    Flexible hours
    Weekend work

    DIG INN Chefs-In-Training

    New York, NY
    4 days ago
  • Support Services Technician I (Tier 1) - PEAKE Technology Partners PEAKE Technology Partners is seeking a motivated and service-driven Support Services...  ...experience. You will be responsible for resolving common IT issues, maintaining accurate documentation, and... 
    Remote work

    PEAKE Technology Partners, LLC

    New York, NY
    17 hours ago
  • $38 per hour

     ...us and help make a meaningful impact! Job Description: Senior IT Support Specialist Location: Queens, NY | Full-Time Hours:...  ...needed. Weekend Project Work: As required. We Require: ~3+ years of IT support experience in a Service Desk or similar... 
    Senior
    Hourly pay
    Full time
    Temporary work
    Work at office
    Remote work
    Monday to Friday

    New York Cancer and Blood Specialist

    New York, NY
    4 days ago
  • $30.12 - $50.19 per hour

     ...Astreya Partners, LLC is seeking a dedicated Technical Support Specialist to provide both on-site and remote IT support. The role requires extensive experience in resolving technical issues while ensuring top-tier customer service. Candidates should possess advanced technical... 
    Senior
    Hourly pay
    Remote work

    Astreya Partners

    New York, NY
    1 day ago
  • Slipstream IT, LLC is hiring a Senior Service Desk Analyst to provide remote support in Pennsylvania. Candidates should have strong technical troubleshooting skills and experience in supporting VIP clients. The role involves managing ticket queues, remote hardware support... 
    Senior
    Remote job
    Work at office

    Slipstream IT, LLC

    New York, NY
    17 hours ago
  • $22 - $28 per hour

     ...Autoever America in Savannah, GA is seeking an IT Technician II to oversee MES Systems in an...  ...MES computer systems, providing Level 1 support, and collaborating with other team members...  ...Candidates should have a high school diploma, 3+ years of IT experience, and proficiency... 
    Hourly pay

    Hyundai Autoever America

    New York, NY
    17 hours ago
  • Cyera in New York, NY seeks an IT Support professional to join our global IT team. You’ll work hands-on across identity, endpoint management...  ...endpoint issues on macOS and Windows, and manage user lifecycle processes—on-site 3-4 days a week in NYC. #J-18808-Ljbffr Cyera
    Senior
    3 days per week

    Cyera

    New York, NY
    1 day ago
  • Empower AI is looking for a Senior Computer User Support Specialist to provide IT support for the General Services Administration. This role involves processing trouble tickets and delivering technical assistance through various channels. The ideal candidate will have a... 
    Senior
    Remote job

    Empower AI

    New York, NY
    5 days ago
  • $105k - $115k

    Dormont Manufacturing Co is seeking a Senior Associate to join their Help Desk team in New...  ...involves providing technical assistance and support to internal users, managing infrastructure...  ...'s degree in Information Technology and 3-7 years of relevant experience. The position... 
    Senior

    Dormont Manufacturing Co

    New York, NY
    7 hours ago
  • Jazz at Lincoln Center in New York seeks an IT Help Desk Technician II to provide advanced technical support within the IT team. Your expertise will be essential for resolving escalated issues and ensuring the performance of systems and applications. This role involves... 
    Senior

    Jazz at Lincoln Center

    New York, NY
    3 days ago
  • $283.35k - $360.95k

    Senior Director, IT Operations & Digital Resilience About the Role The Senior...  ...Employee Experience End-User Support: Direct the global IT Helpdesk and a specialized VIP Support tier, ensuring white-glove service...  ...office-based connectivity. 3. Security, GRC & Loss Prevention... 
    Senior
    Temporary work
    Work at office
    Local area
    Remote work

    Dormont Manufacturing Co

    New York, NY
    17 hours ago
  • Options Group is looking for candidates with Unix/Linux skills, strong database knowledge in SQL/Sybase/Oracle, and a background in IT support, particularly within the financial services industry. The ideal candidate will have experience with Middle Office systems and... 
    Senior
    Work at office

    Options Group

    New York, NY
    3 days ago
  • $75k - $100k

    A leading European financial services group in New York seeks an IT Support professional to provide comprehensive support for workplace devices and manage office collaboration platforms. Candidates should have a Bachelor’s degree in IT or related fields, along with a minimum... 
    Senior
    Work at office

    SEB group

    New York, NY
    2 days ago
  •  ...III based in New York, NY. This position involves providing on-site and remote technical support for internal software, hardware, and connectivity issues, ensuring an optimal IT experience. The qualified candidate will have over 7 years of technical support experience... 
    Senior
    Remote work
    Flexible hours

    Astreya Inc.

    New York, NY
    3 days ago
  •  ...Government Services, LLC is seeking a Senior Help Desk Technician in New York City. This full-time position...  ...provides vital Level 1 & 2 Help Desk support to senior management and staff within...  .... The role encompasses a variety of IT responsibilities, including user account... 
    Senior
    Full time
    Work at office

    Contact-Government-Services,-LL

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 3 Helpdesk Technician - Senior IT Support. Be the first to apply!