Senior Dynatrace Engineer

Senior Dynatrace Engineer

Our client is seeking Dynatrace Monitoring/Observability Engineer, to work under limited supervision, coordinates, designs, implements, and supports enterprise monitoring and observability solutions to ensure the performance, availability, and reliability of critical business systems. Serves as a senior-level subject matter expert, providing technical leadership and guidance on monitoring strategies, application performance management, and infrastructure observability. Collaborates with cross-functional teams to automate monitoring, troubleshoot performance bottlenecks, and perform Root Cause Analysis (RCA) across hybrid, multi-cloud, and microservices environments.

Key Responsibilities

Monitoring & Observability

Configure, maintain, and optimize monitoring solutions using Dynatrace. Provide end-to-end visibility across infrastructure, applications, and services. Develop and maintain dashboards, alerts, health checks, and monitoring standards. Configure alert thresholds to minimize false positives while ensuring timely issue detection. Continuously improve monitoring coverage and observability across enterprise environments.

Infrastructure Monitoring

Monitor Windows and Linux servers, VMware environments, and cloud platforms including AWS, Azure, and GCP. Monitor databases, middleware, storage, and network infrastructure. Collaborate with infrastructure and cloud engineering teams to identify capacity trends and performance issues. Proactively identify and resolve issues before they impact production environments.

Application Performance Monitoring

Monitor application performance, transaction flows, and service dependencies using Dynatrace. Support Real User Monitoring (RUM) and Synthetic Monitoring. Partner with development and application support teams to ensure comprehensive monitoring coverage. Analyze and troubleshoot application and system performance issues.

Incident Management & Root Cause Analysis

Participate in production incident response related to system performance and availability. Provide monitoring insights during troubleshooting and Root Cause Analysis (RCA). Identify monitoring gaps and recommend improvements. Support post-incident reviews and implementation of preventive measures.

Continuous Improvement

Enhance monitoring standards, documentation, and operational procedures. Recommend improvements to monitoring configurations, dashboards, and alert strategies. Support integration of monitoring platforms with IT Service Management (ITSM) tools. Assist in automating monitoring processes through scripting and tooling.

Required Qualifications

Education Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field, or equivalent combination of education and experience. Experience 5+ years of experience in systems engineering, infrastructure support, site reliability engineering (SRE), or enterprise monitoring. 5+ years of hands-on experience with Dynatrace or comparable Application Performance Monitoring (APM) platforms.

Required Technical Skills

Hands-on experience configuring and administering Dynatrace. Experience monitoring Windows and Linux servers. Experience supporting VMware or other virtualized environments. Experience monitoring cloud environments such as AWS, Azure, or GCP. Strong understanding of Application Performance Monitoring (APM). Experience creating dashboards, alerts, health checks, and monitoring policies. Experience performing performance analysis and Root Cause Analysis (RCA). Understanding of DNS, TCP/IP, and load balancing concepts. Experience monitoring databases, middleware, and enterprise applications.

Preferred Qualifications

Experience with PowerShell, Bash, or other scripting languages. Experience monitoring Kubernetes or containerized environments. Experience supporting hybrid cloud and microservices architectures. Familiarity with ITIL processes and ITSM platforms (e.g., ServiceNow). Experience in regulated industries such as healthcare, financial services, or government.

Soft Skills

Strong analytical and troubleshooting abilities. Excellent verbal and written communication skills. Ability to work collaboratively with cross-functional technical teams. Detail-oriented with a proactive approach to identifying and resolving issues. Ability to prioritize and manage multiple tasks in a fast-paced production environment.