Billing Clerk - Mental Health 109

Billing Clerk

La Casa Mental Health Rehabilitation Center (MHRC) is a 190-bed program providing assistance to adults 18 and older.

We exist to help people with mental impairments realize their full potential.

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

The Billing Clerk performs a variety of clerical tasks within the Business Office, including billing and collection activities. Incumbent must maintain accurate and detailed records.

Shifts Available: Full-Time | AM | Shifts: 8:00 AM - 4:30 PM | Days: Monday - Friday

Expected starting wage is $23.00. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

One (1) year of general office experience is required. High School graduation or a G.E.D. equivalent is also required. Necessary skills include the ability to type 50 words per minute, 10 key experience and excellent public relations and communication skills. The ability to read, write and speak English is crucial, as is the willingness to work mentally impaired adults. Applicant must receive clearance from the Department of Justice.

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Performs tasks correctly and according to policies and procedures.
• Performs billing activities, including:
1. Maintaining the central files of Health Benefit eligibility verification for all current and discharged clients.
2. Routing Health Benefit verification as requested.
3. Assisting the Business Office Manager with private insurance billing; including telephone calls to delinquent payers, mailing bills and computer input.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Practices universal precautions at all times.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education classes.
• Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

See attachment for requirements.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Supervisor: Business Office Manager

Position physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, crawling, twisting, hand use, pushing and pulling, reaching, lifting and carrying, working with bio-hazards, and use of special visual or auditory protective equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.