Hotel Restaurant Server - AM

Hotel Restaurant Server

Hilton Garden Inn Atlanta Airport is seeking a dynamic Hotel Restaurant Server. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of a Hotel Restaurant Server is to assure the overall success of the hotel by meeting or exceeding the guest expectation for restaurant service. The Hotel Restaurant Server must ensure guest satisfaction through dining room cleanliness and attention to our guests needs.

Essential Job Functions

• Ensure guest satisfaction through dining room cleanliness and attention to guests' needs.
• Thoroughly and correctly sets up the assigned work station prior to opening and cleans station at end of shift according to AURO and Franchisors operational policies and standards to ensure guest comfort and satisfaction.
• Completes all necessary side‐work as per restaurant schedule.
• Knowledgeable about all menu items, their garnish, contents and preparation methods.
• Answers guest's questions regarding such with confidence and accuracy.
• Is aware of all daily specials, soups, drinks, wines and "86" items.
• Greets guests promptly at table.
• Utilizes suggestive selling techniques to increase check averages.
• Takes order accurately and inputs into kitchen food management and ordering system. Follows proper procedures in completing guest checks and submitting information to kitchen.
• Check guest order prior to serving to insure that appearance, temperature and portions are correct.
• Serve guest order promptly according to service standards. Returns as appropriate to ensure all of guest's needs are being met and to suggestively sell other items.
• Pre‐busses and busses all tables as per restaurant standards and prepares for future customers.
• Notifies manager of all food and beverage supplies needed to ensure efficient operation of restaurant.
• Has working knowledge of property and all facilities to respond to guest questions effectively.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Qualifications

Behaviors

Preferred: Functional Expert: Considered a thought leader on a subject

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Motivations

Preferred: Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required: High School or better in General Business or related field.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.