Repair and Service Technician

Calculex is seeking a highly experienced and technically adept Senior Repair & Service Technician to support the diagnosis, repair, and refurbishment of complex electronic systems used in aerospace and defense applications. This role is essential in ensuring the continued performance and reliability of fielded systems through expert-level troubleshooting, component-level repair, and customer-focused service support.
Scope of Responsibility
Core Objectives
· Perform advanced diagnostics and repairs on returned or fielded units.
· Ensure all service activities meet quality, documentation, and turnaround time standards.
Key Responsibilities
· Troubleshoot and repair electronic assemblies and systems to the component level using schematics, test procedures, and diagnostic tools.
· Perform functional and environmental testing to verify repairs and ensure compliance with original specifications.
· Document repair actions, test results, and root cause findings in accordance with quality and traceability requirements.
· Interface with Engineering, Quality, and Customer Support teams to resolve recurring issues and improve product reliability.
· Maintain and calibrate test equipment and service tools.
· Support field returns (RMAs), warranty evaluations, and customer service inquiries.
· Assist in training junior technicians and developing repair procedures and best practices.
· Ensure compliance with ESD handling, safety protocols, and cleanroom standards as applicable.
Essential Skills
· Strong knowledge of analog/digital electronics, circuit diagnostics, and soldering/rework techniques.
· Proficiency with test equipment such as oscilloscopes, multimeters, logic analyzers, and power supplies.
· Ability to interpret schematics, wiring diagrams, and technical documentation.
· Familiarity with aerospace and defense standards (e.g., IPC, MIL-STD, AS9100).
· Excellent attention to detail, documentation, and communication skills.
Experience and Education
· Associate degree in Electronics Technology or equivalent military/technical training.
· 5+ years of experience in electronic repair and service, preferably in aerospace, defense, or high-reliability environments.
· IPC-A-610, J-STD-001, or similar certifications are highly desirable.
· Experience with ruggedized systems, environmental testing, or field service is a plus.
Personal Traits and Characteristics:
· Technically skilled: Brings deep hands-on expertise and precision to repair work.
· Customer-focused: Committed to resolving issues efficiently and professionally.
· Detail-oriented: Maintains high standards of quality and documentation.
· Team player: Collaborates effectively with peers and cross-functional teams.
· Adaptable: Thrives in a dynamic environment with shifting priorities and challenges.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
May require occasional travel (up to 10%) for field service or customer support.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Office environment with temperature control, may be exposed to chemicals related to the manufacturing process. The noise level in the work environment is usually moderate.
Calculex provides Equal Employment Opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.