IT Service Delivery Specialist End-User Tech Support
Atlantic Group
A leading IT services provider is seeking an IT Service Delivery Specialist to join their North America IT team. In this hands-on role, you will support daily IT operations and provide Tier 1 & 2 technical support to local and remote users. Responsibilities include troubleshooting hardware and software issues and improving IT processes and tools. Candidates should have over 1 year of IT support experience and strong troubleshooting skills across various devices. #J-18808-Ljbffr
$139k - $187k
...of disease. Description The End User Services Senior Manager provides strategic... ...deskside services, helpdesk support, workplace technology,... ...experience in End User Services, IT Operations, Service Leadership... ...looks like in support delivery, documentation quality, escalation...SuggestedTemporary workSummer workLocal areaRemote workShift work$170.97k - $180k
Job Summary The Senior Manager, IT End User Services is responsible for the day-to-day delivery, continuous improvement, and strategic evolution of all employee-facing... ...in Confluence, and first/second-level support for all employees and contractors. Ensure service...SuggestedFull timeContract workFor contractorsWork at officeLocal areaMonday to FridayFlexible hours$170.97k - $180k
A progressive biopharma company based in Boston is looking for a Senior Manager, IT End User Services. This role demands a hands-on leader who will manage IT service delivery, vendor relationships, and employee lifecycle management. With at least 8 years of IT experience...Suggested$139k - $187k
Wave Life Sciences in Boston is seeking an End User Services Senior Manager to oversee the full end user services portfolio, ensuring responsive... .... The ideal candidate will have 10+ years of experience in IT operations, strong vendor management, and strategic leadership...Suggested- The Commonwealth of Massachusetts seeks a Director of End User Support to lead a statewide IT support organization. Responsibilities include designing efficient operations for End User Services, developing strategic objectives, and driving continuous improvement. Ideal...Suggested
$75k - $120k
...IT Service Delivery Manager Join to apply for the IT Service Delivery Manager... ...a demonstrated history of supporting global organizations, and a... ...of service delivered by our Tech Service Desk Leverage... ...support processes, metrics, and end‑user communication approaches...Contract workTemporary workWork at officeLocal areaFlexible hours- ...Commonwealth of Massachusetts is hiring a Service Desk Specialist to join its Information... ...providing Tier 1 and Tier 2 support, resolving technical issues for end users via various communication methods... ...school diploma and experience in IT, strong proficiency in MS Windows...
- ...The Broad Institute is seeking a Senior Director for IT Service Optimization & Digital Experience to lead a team focused on enhancing end-user solutions and IT service delivery. This role involves strategic oversight of various IT services, managing incidents, and ensuring...
$193k - $282.33k
...MIT and Harvard is hiring a Senior Director for IT Service Optimization & Digital Experience. This... ...professionals to implement IT standards for global end-user support, focusing on efficiency and high-quality service delivery. Ideal candidates will have over 15 years of...$29.48 - $44.07 per hour
...member of the OCIO Service Team to resolve... ...effectiveness of service delivery across the team.... ...systems. Manage user accounts, reset... ...Supervisor: OCIO IT Operations Manager... ...providing technical support to customers. ~... ...vendors, technical specialists) to resolve an issue...Hourly payRemote workWeekend work- ...VETS, Inc., is looking to add an experienced Service Management Lead to our growing team. This is a full time, permanent... ...full benefits. The successful candidate will oversee delivery of on-site end-user IT support and operational service management activities in support...Permanent employmentFull timeFor contractors
- ...Gaming Commission is looking for a Service Desk Specialist to join its Client Services... ...Tier 1 and Tier 2 technical support, ensuring exceptional customer... ...High School Diploma and relevant IT experience. Responsibilities include resolving user inquiries, documenting issues,...
$147.5k - $163.7k
ISACA is seeking an Information Services Manager based in Boston. This role involves leading a digital and IT team to support, maintain, and improve technology services across... ...environments, and strong skills in service delivery. Responsibilities include managing vendor...- ...IT Services Engineer / IT Consultant, Boston, MA We are seeking an IT Services Engineer... ...yourself with highly motivated experts in the tech industry and hone your skills with the... ...administration, operations, and service delivery. Diagnose and troubleshoot problems...
- ...IT Services Engineer / IT Consultant, Boston, MA We are seeking an IT Services Engineer... ...yourself with highly motivated experts in the tech industry and hone your skills with the... ...administration, operations, and service delivery. - Diagnose and troubleshoot problems...
- ...system of early education and care services in Massachusetts. EECs mission is... ...provide high-level administrative support to the agency. The Customer Service IT Support Representative will work remotely... ...In conjunction with other Tier 1 user support team members: Triage...Work at officeRemote workMonday to Friday
$96.8k
...Library Technology Services at Harvard University... ...understanding of user adoption practices?... ...play a vital role in supporting the implementation... ...developing service delivery frameworks and... ...transitions and minimize end-user change fatigue... ...University's IT technical standards...Fixed term contractWork experience placementRemote work$67.9k - $180k
...Overview The Customer Service Lead (SDL Leadership)... ...ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and... ...improvement in service delivery, and ensures alignment... ...efficiency. Coordinate with IT teams, stakeholders,...Contract workWork at office$161.6k - $180.1k
...designing, implementing, and improving IT service delivery frameworks that align technology... ...& Implementation Lead the end-to-end development of a user-centric Service Catalog, streamlined... ...user-experience-driven mindset that supports end-user satisfaction and business...Remote jobFull timeFor contractors- Carvana is seeking an enthusiastic IT Support specialist to join our team in Boston. This position involves up to 60% travel... ...locations, and serving internal and external users with a strong focus on customer service. Candidates should have 3-4 years of IT experience...
- Beth Israel Lahey Health is looking for a dedicated Service Desk Analyst to provide top-notch IT support across its entities. This role focuses on resolving customer requests and incident management, ensuring smooth operation of IT services. The ideal candidate will have...
$75k
...USER SERVICES MANAGER, University Libraries Job Description USER... ...University Police Department to support and ensure patron safety and... ...and support in service delivery. Maintain familiarity with various... ...and information and subject specialists seeking and sharing...Full timeFor contractorsShift workWeekend workAfternoon shift- LinQ Global Group in Boston is seeking a Customer Service IT Support Representative to provide high-level administrative support. The role involves... ..., following up on support requests, and assisting with user account management. Strong customer service skills, organizational...Work at officeMonday to Friday
$147.5k - $163.7k
...Boston, is seeking an Information Services Manager to lead a team focused on supporting and improving technology services.... ...vendor relationships, and service delivery across multiple departments. Ideal... ...will possess strong leadership and IT service management skills, with a...$17.02 - $21 per hour
...Senior On‑Site Service Specialist The Senior On‑Site Service Specialist provides daily operational support at a client site, delivering document production, mail services, equipment... ...6991 Job Category Service Delivery Degree Level High School Graduate Job...Full timeTemporary workWork experience placementWork at officeWorldwideRelocationRelocation packageFlexible hoursAfternoon shift$17.02 - $21 per hour
...Senior On?Site Service Specialist The Senior On?Site Service Specialist provides daily operational support at a client site, delivering document production, mail services, equipment... ...6991 Job Category Service Delivery Degree Level High School Graduate Job...Full timeTemporary workWork experience placementWork at officeWorldwideRelocationRelocation packageFlexible hoursAfternoon shift- ...Service Desk Specialist Full-time Are you passionate about IT support and delivering exceptional user experiences? Join our growing team in Charlotte and become the key expert who ensures our product runs smoothly in customer environments while providing top-notch...Full timeShift work
$86.5k - $166k
...Line of Service Internal Firm Services Industry/Sector Not... ...IFS - Information Technology (IT) Management Level Senior... ...and monitoring coverage, and supporting ongoing security hygiene efforts... ...Required? No Job Posting End Date All qualified applicants...H1bVisa sponsorshipWork visaFlexible hours- Description The Service Desk Specialist is a member of the Client Services Team within the Information... ...primarily responsible for providing end users within the Commission with Tier 1 and... ...telephone, email, and in-person technical support and exceptional customer service to...Full timePart timeLocal areaShift work
$28.94 - $67.88 per hour
...technologies that support clinicians, inspire... ...detail-oriented Senior Delivery Consultant to lead... ...site Lead the end-to-end lifecycle of... ...-facing healthcare IT roles , with a... ...and administrative users . Your work directly... ...across our products and services, we help customers...Hourly payTemporary workRemote workFlexible hours
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