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IT Service Delivery Specialist End-User Tech Support

Atlantic Group

A leading IT services provider is seeking an IT Service Delivery Specialist to join their North America IT team. In this hands-on role, you will support daily IT operations and provide Tier 1 & 2 technical support to local and remote users. Responsibilities include troubleshooting hardware and software issues and improving IT processes and tools. Candidates should have over 1 year of IT support experience and strong troubleshooting skills across various devices. #J-18808-Ljbffr

Vacancy posted 3 days ago
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