Community Program and Peer Network Coordinator
Battelle Memorial Institute
Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. Job Summary The Health Research and Analytics (HRA) business line is seeking a highly motivated, full-time Community Program and Peer Network Coordinator (CPPNC) to join our team in support of our government customer, U.S. Special Operations Command. This position will play a critical role in advancing the Preservation of the Forces and Family (POTFF) program, which is dedicated to optimizing and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives, POTFF strengthens both the Forces and their families, ensuring comprehensive support for those who serve. As a Community Program and Peer Network Coordinator, you will contribute to impactful research and analytics that drive evidence-based decision‑making and enhance the effectiveness of these vital programs. This is an exciting opportunity to make a meaningful difference in the lives of SOF personnel and their families while working in a dynamic, mission‑driven environment. The Community Program and Peer Network Coordinator is responsible for the comprehensive development, coordination, and evaluation of resiliency‑focused programs and services for assigned units and their families, including organizing and overseeing peer support networks and recruiting, vetting, and training peer support counselors in accordance with USSOCOM CPPNC standards. This role collects, analyzes, and reports data from original and secondary sources to identify needs, assess program effectiveness, and support the development of targeted programming for demographic groups and locations, while maintaining extensive knowledge of DoD resources. Additionally, the position serves as a liaison to command leadership, supports family and career transition activities, implements social and psychological programs, and ensures effective communication and emergency response awareness across multiple levels and locations. Responsibilities Responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit’s force and families Organize and oversee peer support networks for their assigned commands Recruit active‑duty and family member peer support counselors Ensure participating peer support counselors are vetted and trained according to USSOCOM CPPNC standards Responsible for collecting and reporting data for the purposes of formative and outcome evaluations of peer support programs and other community‑based support programs Collect original data and data from secondary sources in support of program assessments, including, focus group and/or unit meetings convened by leadership, POTFF Family Resilience Program evaluation results, trend information from POTFF Psychologist, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff Support commands at multiple levels and in multiple locations Identify and document program/service needs and evaluation data Develop needs‑based programming to service specific demographic groups and geographic locations Maintain an extensive knowledge of DoD resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line Lead and/or assist in the coordination and/or development of official processes, functions and networking opportunities for subpopulation served Establish, maintain, and report activity of peer counseling networks for supported unit’s Service members and family member spouses Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required Conduct and/or contribute: Family Orientation, Information, Outreach and Referrals Pre‑ and Post‑deployment Preparation, Reintegration, and Decompression Family Relational Enhancement activities Unit level career transition programs for military members and spouses Social/Family and Psychological Program implementation to include suicide prevention and cognitive agility training Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources Assist with development of standard operating procedures and service provision protocols Serve as Commander’s liaison for matters related to community and family support Communicate on behalf of the Command utilizing a variety of media/social media Maintain awareness of emergency response protocols Key Qualifications Bachelor’s degree in education, human/social services or related field or four years’ experience providing social service education, or work/family life consultation or coordination services At least two years’ experience coordinating social service education programs Prior training or willing to receive specialized training on peer support counseling, community resources and referrals and suicide prevention Maintain current knowledge of best practices and developments in areas of peer support counseling and suicide prevention, and keep abreast of DoD, Services and community sponsored resources intended to promote the wellbeing of service members and their families Ability to obtain and maintain a U.S. government security clearance Benefits: Live an Extraordinary Life We care about your well‑being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. Balance life through a compressed work schedule : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time. Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in‑office and 40% remote, with Monday and Tuesday as common in‑office days, dependent on team and position needs. Take time to recharge : You get paid time off to support work‑life balance and keep motivated. Prioritize wellness : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. Better together : Coverage for partners, gender‑affirming care and health support, and family formation support. Build your financial future : Build financial stability with an industry‑leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. Advance your education : Tuition assistance is available to pursue higher education. A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: Apply your talent to challenging and meaningful projects Receive select funding to pursue ideas in scientific and technological discovery Partner with world‑class experts in a collaborative environment Nurture and develop the next generation of scientific leaders Give back to and improve our communities Vaccinations & Safety Protocols Battelle may require employees, based on job duties, work location, and/or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws). Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran‑status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle. The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle’s Legal Department. For more information about our other openings, please visit #J-18808-Ljbffr Battelle Memorial Institute
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