People and Culture Manager

ABOUT ACDI:

ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office technology and the document lifecycle in a distributor-reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh, Konica-Minolta, Toshiba, Lexmark, and others. From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry-leading project coordination, installation, marketing, and sales expertise.

As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status of the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!

PEOPLE & CULTURE MANAGER @ ACDI:

A People & Culture Manager is responsible for supporting and coordinating day-to-day people operations, employee experience initiatives, recruiting processes, employee support, and organizational coordination efforts across ACDI. This role works closely with leadership, managers, employees, vendors, and external partners to help maintain consistency across People & Culture operations while supporting a positive employee experience and organizational culture.

The People & Culture Manager helps oversee onboarding, recruiting coordination, HR administration, payroll support, employee engagement, compliance tracking, benefits support, training coordination, and organizational communication efforts. Successful team members contribute to a collaborative work environment and demonstrate courteous, helpful, and professional behavior while supporting ACDI’s mission, vision, and core values.

ACDI’S PEOPLE & CULTURE MANAGER RESPONSIBILITIES:

The People & Culture Manager has several duties and responsibilities, including, but not limited to:

• Support day-to-day People & Culture operations and employee support initiatives across the organization
  

• Coordinate onboarding and offboarding processes, including background checks, employee paperwork, file maintenance, system updates, and employee transitions
  

• Assist with maintaining employee records, handbook acknowledgments, personnel files, policy documentation, and organizational compliance tracking
  

• Support payroll administration processes, employee updates, payroll changes, garnishments, unemployment notices, employment verifications, and related coordination within Paycom
  

• Assist with PTO tracking, leave coordination, FMLA administration support, benefits assistance, and employee support requests
  

• Coordinate recruiting activities, including job postings, candidate communication, interview scheduling, hiring coordination, and onboarding logistics
  

• Maintain job postings and recruiting workflows within Zoho Recruit and additional hiring platforms
  

• Help maintain a positive and professional candidate experience throughout the hiring process
  

• Assist managers with maintaining consistent hiring processes, communication flow, and recruiting coordination
  

• Support employee engagement initiatives, appreciation activities, employee milestone programs, and workplace culture efforts
  

• Coordinate employee birthdays, anniversaries, gifting programs, employee care initiatives, and recognition efforts
  

• Assist with planning and coordination of employee events, sponsorships, community involvement activities, and organizational initiatives
  

• Support training coordination, annual compliance training assignments, completion tracking, and learning platform administration
  

• Assist with monthly reporting, workforce support initiatives, and organizational coordination efforts
  

• Partner with leadership and managers to support communication consistency and operational follow-through across departments
  

• Partner with outsourced HR, payroll, benefits, and compliance support partners to help coordinate employee-related processes, reporting, administrative requests, and operational follow-through 
  

• Maintain confidentiality and professionalism while handling sensitive employee and organizational information
  

• Maintain a complete understanding of and adhere to all ACDI policies, procedures, and processes
  

• Contribute to the team effort by accomplishing related results as needed
  

• Maintain a positive organizational culture while upholding ACDI’s mission, vision, and core values
  

EXPERIENCE & EDUCATION REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, Communications, or related field preferred, or equivalent combination of education and experience
  

• Minimum of 5+ years of experience in Human Resources, People Operations, Recruiting Coordination, Office Administration, or related experience
  

• Experience with HRIS, payroll, onboarding, or workforce management systems required
  

• Paycom experience strongly preferred
  

• Zoho Recruit experience or applicant tracking system experience strongly preferred
  

• Experience supporting recruiting coordination, onboarding processes, employee support, and HR administration
  

• Understanding of payroll processes, leave coordination, employee documentation, and compliance-related administration preferred
  

• Strong organizational skills with the ability to manage multiple projects, deadlines, and priorities in a fast-paced environment
  

• Strong written and verbal communication skills
  

• SHRM-CP, PHR, or related certification is a plus but not required
  

ADDITIONAL SKILLS

• Strong professional communication skills (via phone, email, and in-person)
  

• Strong organizational skills and attention to detail
  

• Ability to maintain confidentiality and exercise discretion with sensitive employee information
  

• Strong problem-solving, coordination, and follow-through abilities
  

• Ability to collaborate effectively across departments and leadership teams
  

• Self-motivated with the ability to prioritize tasks independently
  

• Experience with Microsoft Office Suite and business systems
  

• Positive attitude with strong teamwork orientation
  

PHYSICAL REQUIREMENTS

• Must be able to stand or sit for prolonged periods of time
  

• Must be able to lift 15 pounds
  

• Ability to travel up to 10% annually or as needed, and fly on a commercial airliner if needed
  

• May be required to furnish a passport or other identity documents for international travel
  

WORK ENVIRONMENT

• Moderate noise level, located at Benton Headquarters
  

• Fast-paced and collaborative
  

• Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis
  

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.