(LDA) IT HMIS Training Project Manager

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $101,442.25 - $152,165.22 Annual Department: Department of County Assets (DCA) Job Type: Regular Represented Exemption Status: United States of America (Exempt) Closing Date (Open Until Filled if No Date Specified): July 07, 2026 The Opportunity: Overview Are you an experienced IT project manager looking to use your skills for the public good? Multnomah County’s Department of County Assets (DCA) is seeking a collaborative Limited Duration Assignment (LDA) IT HMIS Training Project Manager to lead a vital regional initiative: the HMIS Software Technology User Training Project. In this role, you will help combat homelessness across Multnomah, Clackamas, and Washington counties by empowering county teams, non‑profit partners, and community members to utilize data‑driven solutions effectively. The Homeless Management Information System (HMIS) serves roughly 130 provider agencies and is a critical cornerstone of our region's support network. The HMIS Software Technology Training Project Manager is responsible for designing, implementing, and delivering comprehensive training programs for the Homeless Management Information System (HMIS). This role ensures that county/agency staff, contracted non‑profit service providers, and community stakeholders are fully equipped to enter accurate data, navigate the software, effectively follow Homeless Response System workflows, and comply with federal (HUD) and local data standards. This is a full‑time, Limited Duration Assignment (LDA) expected to last up to two (2) years. Key Responsibilities of This Role Project & Change Management Strategy, Methodology & Scope: Apply a structured framework (e.g., Prosci, ADKAR) to define project scope, goals, documentation, budgets, and milestones for the HMIS training implementation. Strategic Alignment: Facilitate critical consensus building with tri‑county senior leaders on the Leadership Council, regional project teams, and core system administrators to align goals. Readiness & Metrics: Conduct comprehensive training readiness analyses to identify critical organizational impacts, establish clear success metrics, and monitor overall change progress. Resistance Mitigation: Proactively identify areas of employee resistance to technology updates and coach managers to serve as effective change leaders for their teams. Communication & Partner Engagement (Unified Messaging): Design and distribute consistent project updates and communications tailored specifically for senior leadership, managers, and front‑line employees. Strategic Liaison: Serve as the primary technical and relational link between core project delivery teams and impacted county and community business areas. Expectation Management: Organize and facilitate interactive meetings with partner groups to map local user needs, build regional consensus, and manage project outcomes. Issue Resolution: Consult directly with clients, staff, and partners to smoothly handle system changes, resolve workflow challenges, and manage project risks. Training Design & Support, Curriculum Development: Build deep functional proficiency in the HMIS software to design, update, and maintain role‑tailored user guides, quick‑reference sheets, and video tutorials. Community Collaboration: Partner directly with community‑based organizations and system end‑users to ensure all training programs remain sustainable and highly relevant. LMS Administration: Administer the Learning Management System (LMS) to manage course enrollments, track participant progress, and issue required system access certifications. Continuous Support: Leverage participant feedback loops and post‑production help mechanisms to spot user knowledge gaps and deliver targeted refresher courses. Minimum Qualifications / Transferable Skills Training and experience equivalent to a Bachelor’s degree AND Three (3) years of professional experience in IT project management, change management, or technology implementation that demonstrates your ability to perform the duties of this position (Equivalency targets 7 years of qualifying training and/or work experience). Proven experience with large‑scale organizational change efforts. Demonstrated ability to establish project scopes, track milestones, manage resource allocations, and monitor project budgets. Ability to pass a thorough criminal records check. Preferred Qualifications / Transferable Skills Change management certification (e.g., Prosci, CCMP) is highly desirable. Instructional Design Certification or qualification. Project management certification (e.g., PMP) is a plus. Work Location Position works onsite at Multnomah Building. Location: 501 SE Hawthorne Blvd., Portland, OR 97227. Schedule: A variety of work schedules are available and can be discussed with the manager. Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are unable to hire candidates with work visas, including H‑1B, F‑1 OPT, or STEM OPT. Equal Pay Law Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Equal Opportunity and Veteran Preferences We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information, and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor and requests priority protected veteran referrals. Under Oregon Law, qualifying veterans may apply for veterans’ preference. #J-18808-Ljbffr Multnomah County