Office Coordinator

Office Coordinator

Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our mission is to provide world class person-centered services, supports and advocacy for individuals in positive and life-enriching environments.

Redwood Family Care Network takes a zero tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the health and safety of the individuals we support.

Our employees share their passion to make a positive impact in the lives of others. We are looking for individuals who share our mission, vision, and core values.

This position will perform administrative tasks and services to support effective and efficient operations of the organization's HR and Training department. They will be responsible for facilitating daily HR and Training administrative support.

Here's what you will do:

• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Submits online investigation requests and assists with new-employee background checks.
• Prepares new-employee files.
• Performs customer service functions by answering employee requests and questions in office, over the phone and through email.
• Completes verification of employment.
• Conducts audits of personnel files and other HR files weekly/monthly.
• Prepares and maintains accurate and up-to-date personnel files, digital files, and documentation.
• Assist in processing background checks and schedule fingerprint appointments and/or renewals as needed.
• Communicates to employees when compliance items, training, and certificates are needed from employees.
• Able to multitask while efficiently meeting several required deadlines.
• Makes photocopies; mails, scans, and emails documents; and performs other clerical functions.
• File documents into appropriate employee files.
• Maintain employee records and files.
• Regularly checking for incoming messages and responding to and/or forwarding as needed.
• Assists with scheduling employee training.
• Will maintain training requirements and certifications for all employees.
• Overseeing and communicating to Directors and Supervisors regarding Training Compliance (weekly).
• Process new hire training information and file it. Follow up with the Director and/or Supervisor if items are not in compliance after the employee starts.
• Maintains internal training tracking systems for various regulations.
• Ensures all employee paperwork and files are maintained in accordance with legal requirements and organizational policy and procedures.
• Works closely with other departments to assist with HR and training questions.
• Performs general Human Resources office support functions.
• Works closely with other departments and all employees to assist with HR and operational questions.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills. Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Preferred bilingual

Redwood Family Care Network