Business Operations Analyst

Business Operations Analyst

The Business Operations Analyst participates in the coordination, support, and maintenance of APS Operations business systems and processes to ensure effective business unit performance. Under general direction, supports the analysis, planning, administration, and communication of projects, processes, and business practices. Serves as a business unit resource for reporting, data analytics, process improvement, and operational support. Collaborates with cross-functional teams to identify, develop, and implement technology and process solutions that improve organizational effectiveness and achieve desired business outcomes. Maintains and produces functional reports, statistical analyses, and standardized reporting protocols to promote data integrity and consistency. Supports capital project closeout activities by coordinating with project teams and stakeholders to ensure timely completion of documentation, financial reconciliation, and project capitalization requirements. Assists in the development and continuous improvement of closeout processes, reporting, and performance metrics. Assists in defining, documenting, and improving business processes through research, benchmarking, and analysis of business needs and industry practices. Leads smaller process improvement and system enhancement initiatives, serving as a liaison between the business unit and IT. May contribute to projects of moderate scope and complexity and collaborate with senior personnel on cross-functional initiatives. Requires a working knowledge of business operations, capital project lifecycle processes, and business systems utilized within the organization.