Account Manager

Job Description

Job Description

WHO WE ARE

Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we’re incredibly proud of the work that we do.

 

Our passion is our motivator and our focus is simple – create an extraordinary culture, care for our team members, give back to our communities & build a greener future.

 

THE POSITION

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.

 

WHAT YOU WILL BE DOING

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs

 

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet

 

Professional Development

• Participate in programs that focus on building operational excellence
• Engage in networking and growth opportunities through our Women's Initiative Network
• Join Book Clubs and other learning initiatives that foster continuous professional growth
• Access mentorship and training programs designed to advance your career in meaningful ways

 

BENEFITS

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team-based profit-sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

Company Description

LandCare is driven by Core Values. Our Core Values are actionable guidelines used every day by every team member to guide our decisions, from the executive staff to the pros out in the field. LandCare and all of its employees make decisions every day to ensure we live out these five principles:

· Delight our customers. Every time.
· Lead with confidence and integrity.
· Work hard, smart and safe. Every day.
· Inspire others with meaningful environments.
· Have fun with a commitment to teamwork.

LandCare is one of the largest, most comprehensive providers of commercial landscaping services in the United States. We want talented professionals who look beyond the spreadsheet to the smile on our customer’s face. We celebrate wins and challenge ourselves to become better and always operating with integrity. If you're passionate about sharing your expertise, if you're driven to do whatever it takes to serve your customer, if you're energized by helping your team succeed, join our team today!

Company Description

LandCare is driven by Core Values. Our Core Values are actionable guidelines used every day by every team member to guide our decisions, from the executive staff to the pros out in the field. LandCare and all of its employees make decisions every day to ensure we live out these five principles: \r\n \r\n· Delight our customers. Every time. \r\n· Lead with confidence and integrity. \r\n· Work hard, smart and safe. Every day. \r\n· Inspire others with meaningful environments. \r\n· Have fun with a commitment to teamwork. \r\n\r\nLandCare is one of the largest, most comprehensive providers of commercial landscaping services in the United States. We want talented professionals who look beyond the spreadsheet to the smile on our customer’s face. We celebrate wins and challenge ourselves to become better and always operating with integrity. If you're passionate about sharing your expertise, if you're driven to do whatever it takes to serve your customer, if you're energized by helping your team succeed, join our team today!