Maintenance Technician III

Maintenance Technician III

Boyd Community Management LLC, a member of The Boyd Companies, Inc., is seeking an experienced Lead Maintenance Technician to join our growing apartment maintenance team.

As an employee-owned company, every team member plays a direct role in our success. We are looking for professionals who take pride in their work and want to contribute to building exceptional residential communities.

Position Summary

The Maintenance Technician III serves as the lead maintenance professional for the community and provides technical leadership and experience to the maintenance team. This position will partner closely with the Maintenance Supervisor along with the Property Manager to perform advanced repairs, support daily maintenance operations and help ensure quality standards are met.

Key Responsibilities

• Assist with coordinating daily maintenance activities and work assignments.
• Perform advanced troubleshooting and repair of HVAC, electrical, plumbing, and appliance systems, along with drywall and carpentry repairs.
• Completing maintenance service requests in a timely and professional manner, with a goal of completing work orders within 24 hours, whenever possible.
• Perform routine inspections such as preventative maintenance, Move-out Inspections and safety inspections throughout the community.
• Participate in the emergency on call rotation and respond to after-hours maintenance emergencies as required.
• Ensure compliance with company safety standards, OSHA regulations, local codes and Fair Housing laws.
• Assist with training, coaching and mentoring Maintenance Technician I and II team members.
• Prepare vacant apartment homes for occupancy in accordance with company quality standards
• Maintain the cleanliness, organization, and safety of the maintenance shop, storage areas, equipment, and tools, to include inventory of supplies.
• Supports vendor management and assists with contractor oversight and inspecting completed work for quality assurance.
• Assist with maintaining community grounds, common areas and pool facilities.
• Assist with seasonal property needs, including storm preparation, snow removal, and other weather-related responsibilities that may include weekends or after hours if needed.
• Provide courteous, professional, and responsive customer service to residents, prospects, vendors, coworkers, and visitors.
• Maintain accurate maintenance records, logs and reporting.
• Report safety concerns, property damage, or unusual conditions promptly to management.
• Perform additional duties and special projects as assigned.

• Assist with budget planning and inventory control.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications/Education & Experience

• Valid driver's license with an acceptable driving record.
• 5+ years of maintenance, construction or related experience with working knowledge of plumbing, electrical, HVAC and appliance systems.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Strong problem-solving skills, leadership and work ethic.
• Ability to prioritize multiple tasks while maintaining quality workmanship.
• Excellent customer service and communication skills.
• Ability to follow instructions and work as part of a team or work independently.
• EPA 608 Type II certification required; Type I or Type III a plus
• Ability to train and evaluate maintenance staff.

• Certified Pool Operator (CPO) certification.
• Experience with navigating AppFolio, or similar Property Management Software.
• Additional HVAC or tradesman licensing or certifications.

Job Details

• Position Type : Full Time
• Work Schedule : 8:00 AM – 5:00 PM. Rotating on-call shifts as required, Seasonal property needs may require weekends.
• Travel: N/A
• Pay Scale: $26.00 – $29.00 per hour

Physical Requirements & Work Environment

• Standing and walking for extended periods.
• Ability to lift up to 75 pounds with or without reasonable accommodation.
• Bending, kneeling, crouching, climbing ladders and stairs, and working on rooftops.
• Lifting, carrying, pushing, and pulling heavy materials, equipment, and appliances.
• Operating hand tools, power tools, and small motorized equipment.
• Wearing required personal protective equipment, including safety glasses, gloves, masks, and other safety gear.

This position regularly works outdoors and is exposed to varying weather conditions, including heat, cold, rain, humidity, and snow. Employees may also be exposed to chemicals, electrical systems, machinery, tools, and moderate noise levels while performing maintenance duties. Safe work practices and proper use of personal protective equipment are required at all times.

Supervisory Responsibilities

• Provides day-to-day direction and technical leadership to Maintenance Technician I and II employees.
• Assists Maintenance Supervisor or Property Manager with staff training, performance coaching, and work assignment prioritization.

Benefits & Perks

• Medical and Dental Coverage: Comprehensive medical and dental plans available with unique tenure-based program providing up to 100% Company-paid employee coverage after 2 years of service and 100% family coverage after 5 years of service.
• Healthcare Spending Accounts: Employer -funded Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA) options to help employees manage eligible healthcare expenses.
• Life Insurance: Company-paid basic life insurance, with additional voluntary life and AD&D coverage available.
• Additional Insurance Options: Vision, short-term disability, long-term disability, and other supplemental coverage options available.
• Wellness & Employee Support: Employee Assistance Program (EAP), Flexible Spending Accounts (FSAs), pet insurance discounts, and rental discounts at participating properties.
• PTO: 15 days Paid Time Off annually, accrual starting from hire date.
• Holidays: 8 Paid Holidays plus 1 Flex Holiday.
• Summer Fridays: Alternating Fridays off from Memorial Day through Labor Day.
• Volunteer Time Off: 1 paid Volunteer Day (up to 8 hours of leave) to support charitable, governmental or similar organizations that benefit the community.
• Professional Development: Reimbursement opportunities for certifications, continuing education, and tuition expenses.
• On-Call Bonus: A bonus of $100.00 per week of on-call participation, with an additional $100.00 if you are on-call during one of the company-defined major holidays.
• Retirement Savings: 401(k) plan with a 100% company match on employee contributions up to 4%.
• Employee Stock Ownership Plan (ESOP): A long-term retirement benefit that allows employees to share in the company's success. Eligible employees receive annual contributions based on company stock value, which are held in trust and paid out upon retirement or separation, subject to plan terms.

This job description is intended to outline the primary responsibilities and qualifications for this role. Duties may evolve as business needs change.

The Boyd Companies, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.