Business Solutions Advisor - Gardena Main Financial Center

Job Responsibilities Recommends financial advice and guidance that align with client financial goals and needs. Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank. Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities. Connects with clients through outreach and pipeline management activities and conducts consistent follow‑up routines to meet client needs. Makes decisions on client requests and refers to appropriate internal partners based on client needs. Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience. Balances sales performance, operational risk, and client relationship care by leveraging specialized expertise. Required Qualifications Demonstrated experience and proven success with business‑to‑business sales and/or small business banking. Strong communication skills with the ability to effectively influence clients. Effective customer service skills with ability to manage the full client end‑to‑end experience and problem resolution. Proven sales track record. Ability to build productive partnerships and working relationships. Experience with outbound phone sales. Desired Qualifications Experience with financial information, spreadsheets, and financial skills. Experience with in‑person customer service and sales. Experience working with small business clients. Experience meeting or exceeding goals. Working knowledge of small business products and services. Bilingual skills. Key Skills Client Management Client Solutions Advisory Customer and Client Focus Referral Identification Risk Management Client Experience Branding Credit Documentation Credit and Risk Assessment Pipeline Management Referral Management Attention to Detail Collaboration Issue Management Prospecting Relationship Building Minimum Education High School Diploma / GED / Secondary School or equivalent. Legal and Employment Information FDIC, Safe Act, and Loan Originators laws restrict hiring of individuals with certain specified criminal history for this position. Shift: 1st shift (United States of America). Hours per week: 40. Pay: $26.00 – $33.72 hourly, based on experience, education, and skill set. Eligible for a formulaic incentive plan and benefits. Benefits Eligible for industry‑leading benefits, paid time off, and other resources that support employee well‑being and growth. #J-18808-Ljbffr Bank of America