Donor Experience & Escalation Specialist
St. Jude
ALSAC is hiring a donor service specialist to support St. Jude donors in the United States. You will handle escalated inquiries, resolve issues from initial contact to resolution, and collaborate with internal teams to ensure a positive donor experience. The role requires strong communication, problem-solving skills, and adherence to policies. The position operates in a full-time schedule from Monday to Friday, 10:30am–7pm CST, with opportunities to train new hires and contribute to process #J-18808-Ljbffr St. Jude
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