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HR Help Desk Technician II — SLA & Ticket Expert

University of South Florida

The University of South Florida is seeking a Client Support Technician II. This pivotal role provides essential support for the Oracle Human Resources system, ensuring a seamless experience for users. Your responsibilities include resolving employee issues, managing help desk incidents, and collaborating with other teams. The ideal candidate will have a high school diploma, customer service experience, and proficiency with JIRA. Benefits include medical, dental, and vision insurance, along with tuition assistance and an employer-matched 401K. #J-18808-Ljbffr University of South Florida

Vacancy posted 15 hours ago
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