HR Help Desk Technician II — SLA & Ticket Expert
University of South Florida
The University of South Florida is seeking a Client Support Technician II. This pivotal role provides essential support for the Oracle Human Resources system, ensuring a seamless experience for users. Your responsibilities include resolving employee issues, managing help desk incidents, and collaborating with other teams. The ideal candidate will have a high school diploma, customer service experience, and proficiency with JIRA. Benefits include medical, dental, and vision insurance, along with tuition assistance and an employer-matched 401K. #J-18808-Ljbffr University of South Florida
- Primary Purpose The Client Support Technician II on the Oracle HR Help Desk team serves as a front line resource... ...navigating the system. Manage and resolve tickets using JIRA and internal systems,... ...to knowledge bases, and ensure SLA adherence. Understand and follow escalation...Suggested
- ...PRIMARY PURPOSE: The Client Support Technician II on the Oracle HR Help Desk team serves as a front line resource... ...navigating the system. Manage and resolve tickets using JIRA and internal systems,... ...to knowledge bases, and ensure SLA adherence. Understand and follow escalation...SuggestedWork experience placement
- Comprehensive Energy Services, Inc. is looking for an HVAC/R Service Technician II in Tampa to perform a wide range of HVAC/R jobs for industrial... ...include conducting timely servicing jobs, preparing service tickets, and managing customer leads. Candidates should have a high...SuggestedFull timeWeekend work
- Tampa, United States | Posted on 01/30/2026 The Tier II Service Desk Technician provides advanced technical support to Virtumarc clients and serves... ...regarding incidents and changes Accurate time and ticket entry in Halo PSA Mentorship of Tier I technicians Escalation...Suggested
- usf.edu is seeking a Client Support Technician II on the Oracle HR Help Desk to enhance the digital experience for clients by managing help desk incidents effectively. The role offers full-time benefits including medical, dental, and vision insurance, as well as tuition...SuggestedFull time
- ...Job Description Job Description Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior... ...Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries...Full timeFor contractorsWork at officeRemote workFlexible hours
- MI Windows and Doors is looking for a Window and Door Field Service Technician II in Fort Pierce, FL. This mid-level role involves diagnosing and repairing window and door products while delivering excellent customer service. Candidates should have 3-5 years of relevant...
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- Overview The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical... .... Knowledge of Problem Management and Records Management ticketing systems (Salesforce). Minimum 3 years' experience in a call center...Work at office
- A leading health care provider is seeking a full-time Medical Records Coder II. This remote role requires expertise in ICD-10-CM, ICD-10-PCS, and CPT-4 coding systems, along with a minimum of 2 years in medical coding. Preferred qualifications include CCS and RHIT certifications...Remote jobFull time
- A national engineering firm is seeking a skilled Building Inspector II in Tampa, Florida. The role involves conducting structural inspections, ensuring compliance with building codes, and collaborating with project managers and contractors. The ideal candidate has over...For contractors
- A managed services provider in Tampa seeks a Tier II Service Desk Technician to provide advanced technical support and serve as the primary escalation point for Tier I issues. The role entails resolving complex desktop and network problems while mentoring Tier I technicians...
- PRIMARY PURPOSE The Client Support Technician II on the Oracle HR Help Desk team serves as a front line resource for resolving employee issues related to the Oracle Human Resources system. This role is pivotal in ensuring a smooth digital experience for clients by managing...Full time
$30.85 per hour
Quest Diagnostics is searching for a Histotechnologist II in Tampa, FL. This full-time position requires candidates to perform routine and complex histopathology tasks while adhering to quality and safety standards. The ideal candidate will have a minimum of three years...Hourly payFull timeNight shift- M.C. Dean, Inc. is hiring a Telecommunications Technician 2 in Tampa, Florida. The role involves installing and maintaining commercial communications systems, requiring 4+ years of industry experience. Candidates should have knowledge of Cat 5, Cat 6, and fiber optic installations...Apprenticeship
- A technology company is seeking a Technical Product Support Analyst II to focus on providing technical assistance for its products through inbound customer requests. The ideal candidate will have at least 2 years' experience in customer service, preferably in a call center...Work at office
$16 - $17 per hour
Associate Help Desk Technician Access One is a business technology services and communications provider... ...for supporting inbound phone calls and tickets as well as triaging critical alert... ...alerts in a timely fashion to keep up with SLA Provide quality communication with our...Work experience placementLocal areaRemote workNight shift$89k - $148k
...Innovation (RCMI) Senior Solution Technical Expert (SSTE) assists the Military Health System... ...System experience a plus. Experience with ticket queuing system issue resolution processes.... ...includes Edit Failures from the Alpha ii Scrubber and SSI Clearinghouse Scrubber. Identification...Temporary workWork at officeFlexible hours- LATICRETE International is seeking a Technical Services Representative II in Lutz, Florida. The role involves providing technical support to customers through various communication channels, resolving complaints, and ensuring customer satisfaction in the construction sector...
- Ultimate Staffing is looking for an experienced Benefits Specialist in Tampa, FL. You will play a pivotal role in ensuring the accuracy of benefits administration for a multi-site organization of over 5,000 employees. Ideal candidates will have strong HRIS expertise, particularly...
- ...Furniture Industries is seeking a Human Resources Compliance Analyst to manage and support employment-based immigration programs and HR compliance initiatives. This role serves as a liaison between HR and legal counsel to ensure compliant USCIS filings, and it involves...
- ...Help Desk Representative Role Overview The Help Desk Representative serves as the first... ...desk requests via phone, email, chat, or ticketing system. Diagnose and resolve Tier 1 technical... .... Familiarity with ITIL concepts and SLA-driven support models. Exposure to EHR systems...Remote work
- ...Data Center Support Technician The Data Center Support Technician is... ...daily handling of incoming calls, ticket processing, incident... ...and engage with subject matter experts as appropriate Administer ticket... ...through resolution and adherence to SLA's Provide escort duties for...Remote workShift workWeekend work
- Samprasoft is seeking a Payroll Specialist in Tampa, Florida. This role involves payroll processing, compliance, and providing excellent customer service to employees. Candidates should have a high school diploma and 5+ years of payroll experience, particularly in a multi...
- A government services company in Tampa is seeking an E-Discovery Application Administrator II to support a large federal agency. The role requires extensive programming experience, where you will develop, modify, and maintain complex applications for legal processes. You...
- ...Document all interactions and solutions in the ticketing system. Maintain up-to-date knowledge... ...ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges... ...Must be willing to submit up to a LEVEL II background and/or security investigation...Full timeTemporary workCasual workWork at officeLocal areaRemote work
$14 per hour
...Document all interactions and solutions in the ticketing system. Maintain up-to-date knowledge... ...-term disability coverage is available to help protect you during unexpected challenges.... ...Must be willing to submit up to a LEVEL II background and/or security investigation with...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work- CIRCOR International, Inc in Tampa, Florida is seeking a skilled machinist to set up and operate CNC lathe and mill machines. The ideal candidate will have 2-5 years of machining experience, with the capability to read blueprints and operate manual machinery. A focus on...Flexible hours
- ...Document all interactions and solutions in the ticketing system. Maintain up‑to‑date knowledge of... ...‑term disability coverage is available to help protect you during unexpected challenges.... ...Must be willing to submit up to a LEVEL II background and/or security investigation...Full timeTemporary workCasual workWork at officeLocal areaRemote work
$25k - $50k
Wipro is seeking a Supervisor in Tampa, Florida. The role involves providing effective technical support, resolving client issues, and maintaining compliance with service level agreements. You'll manage client queries through telephone and email, document issues, and identify...
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