Front Desk Coordinator Grand Prairie, TX

Front Desk Coordinator Full Time

The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.

Key responsibilities include:

• Greeting and engaging patients, delivering a friendly and professional first impression.
• Presenting and explaining membership options, promotions, and service benefits to encourage conversions and renewals.
• Processing membership sales, upgrades, and payments accurately.
• Tracking and reporting sales activity, patient visits, and conversion metrics.
• Supporting clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Qualifications:

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.
• Reliable, professional, and goal-oriented team player.

Schedule:

This role requires availability Tuesdays, Thursdays, and Fridays from 9:30am to 7:00pm, and Saturdays from 9:30am to 5:00pm with occasional travel.

Compensation and benefits:

• Base pay: $13.00 per hour
• Bonus potential every paycheck
• 4 day workweek: Tuesdays, Thursdays, Fridays, Saturdays
• Health insurance
• 401(k) retirement plan
• Paid holidays
• PTO accrual
• Discounted chiropractic care

Why join us:

When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where trust, respect, accountability, integrity, and excellence shape every decision.