Regional Director of Operations

Regional Director Of Operations

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Regional Director of Operations (RDO) is responsible for the operational rigor and oversight across multiple centers within a geography. This role reports to the Regional Vice President with close collaboration with regional leaders such as the Senior Medical Director, the Population Health Director, and the Regional Director of Growth.

The center Practice Managers, as well as other regional resources, will report to the Regional Director of Operations (team of 4-9 ). Accountability for predetermined operational metrics and budget management is crucial for success.

This leader should be a strong communicator who builds relationships quickly and is passionate about working in a fast-paced, results-driven organization. A track record of building strong cohesive teams with a patient first and operational sustainability mentality is a must-have.

Core Responsibilities:

• Multi-Center Operational Rigor with a focus on patient experience and engagement
• Implementation of Clinic Operations Programming and Improvements
• Development and Management of Center Operations Leaders

What we're looking for

• 5 or more years of experience in a supervisory role in a clinical or medical setting, with at least 2 years of multi-site experience
• Undergraduate degree required, Masters preferred
• Incredible level of organization, reliability and independence
• A passion for mentorship and team-development
• A problem-solving orientation and eagerness to identify process gaps and implement practical solutions
• Ability to manage multiple priorities across various stakeholders and departments
• Excellent interpersonal skills, ability to work across a matrixed organization
• Travel required to centers within geography (80%)
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be", providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 220 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.