HVAC Service Dispatcher/APM - Southern MA
$80k - $120kMichael Page
HVAC Project Management & Estimating Opportunity
Fast-track your HVAC career into project management and estimating. Work directly with leadership and make an immediate impact, competitive salaries.
About Our Client
Our client is a respected mechanical contractor with a strong reputation for delivering high-quality HVAC services and construction projects. Due to continued growth, they are seeking a motivated professional who wants to develop their skills and take on increasing responsibilities within a collaborative, team-oriented environment.
Job Description
- Receive and manage incoming customer service requests.
- Gather troubleshooting information related to HVAC issues, including heating, cooling, leaks, equipment performance, and diagnostics.
- Create and maintain service tickets utilizing construction management and accounting software.
- Dispatch HVAC technicians and coordinate daily service schedules.
- Monitor open work orders, service backlogs, and project progress to ensure timely completion.
- Coordinate equipment, material, and parts procurement with vendors and suppliers.
- Track delivery schedules and maintain visibility of parts lead times.
- Assist with estimating, proposal preparation, and bid support activities.
- Obtain vendor and subcontractor pricing for service and construction projects.
- Perform quantity takeoffs and support project planning efforts.
- Track proposal activity, award status, and project opportunities.
- Communicate effectively with customers, technicians, vendors, subcontractors, and internal leadership teams.
- Support commercial HVAC installation projects valued up to approximately $7 million.
The Successful Applicant
- Experience in commercial and/or residential HVAC operations required.
- Background in one or more of the following: service dispatching, service coordination, assistant project management, project coordination, HVAC estimating.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Experience tracking service tickets, project schedules, materials, equipment, and subcontractors.
- Comfortable interacting with customers, field personnel, vendors, and management teams.
- Proficiency with at least one of the following platforms preferred: FOUNDATION, Sage, Procore.
- Ability to work full-time in an office environment.
- Desire to grow into expanded project management and estimating responsibilities.
What's on Offer
Compensation
- Base salary between $80,000 - $120,000, depending on experience and qualifications.
Benefits
- 100% employer-paid Blue Cross Blue Shield medical insurance for employees
- Potential dependent coverage assistance
- 2 weeks of PTO
- 5 paid sick days
- Stable, long-term employment with advancement opportunities
$120k
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