Outpatient SUD Counselor / Case Worker - Bilingual (English / Spanish)

Outpatient Counselor / Case Worker - SUD, Bilingual (English / Spanish)

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.

As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).

CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in 2025 and are still hiring for all roles- keep referring back to for current openings at all sites!

The Outpatient SUD Counselor / Case Worker assists clients in discovering a way of life that can be lived without the use of chemicals, supports clients through the recovery process, and assists clients in the exploration of their lifestyle- emphasizing patterns of behavior.

If you're interested in hearing more, please read the job description below:

Basic Functions

• Assist clients in discovering a way of life that can be lived without the use of chemicals, support clients through the recovery process, and assist clients in the exploration of their lifestyle- emphasizing patterns of behavior.

Responsibilities

• Keep a schedule of regular counseling appointments with clients and be available for non-scheduled counseling or crisis counseling when needed.
• Develop treatment plans, based on the initial ASAM assessment conducted at intake, including goals and objectives.
• Write progress notes and other relevant clinical documentation, as clinically necessary and at least once weekly, detailing clients' progress, or lack thereof, towards completing his or her treatment plan goals.
• Facilitate groups sessions and educational classes as assigned by Program Manager and document accordingly in each client's file within 48 hours.
• When necessary, update ASAM assessments for clients.
• Attend weekly Case Conferences to discuss clients' progress in relation to their treatment plans. Identify problems or achievements through staff discussion.
• Conduct and document case management between clients and other service agencies involved in clients' treatment, including but not limited to: Probation, Parole, DCFS, DMH, DPSS, DOR, along with referring case managers and insurance providers.
• Attend, and actively participate in, monthly in-service training sessions.
• Provide each client with an individualized Continuing Care Plan.
• Complete all necessary documentation within contractually established timeframes: this includes P.O. reports, progress notes, discharge summaries, aftercare plans, etc.
• Provide family support and education through conjoint sessions as well as family groups.
• Communicate and coordinate effectively with the treatment team regrading client treatment issues.
• Maintain a minimum of 65% DMC billing productivity per month.
• Perform other duties as assigned by the Program Manager.

Skills / Knowledge

• Must be able to accurately document clients' individual sessions and group participation.
• Must be able to communicate effectively both orally and in writing.
• Must have knowledge and ability to use counseling techniques to educate, elicit feelings, facilitate self-understanding and motivate the client.
• Must be skilled in using Evidence Based Practices, including CBT and MI.

• Must have the ability to act as Case Manager, coordinating a continuum of treatment and / or services for clients.
• Due to the program philosophy, all clinical staff must have a good understanding of the Narcotics Anonymous and / or Alcoholic Anonymous programs (the Twelve Steps).
• Must be Bilingual (English / Spanish)

Education / Training

• Position requires individual be registered and/or certified with one of the state-approved addiction counselor certification entities (e.g. CADTP, CAADE, or CCAPP) or Master's level BBS registered individuals.

Working Conditions

• Frequently remain in stationary positions, standing and / or sitting for prolonged periods.
• Occasionally crouching below the waist and / or reaching above the shoulders.
• Occasionally lifting and / or moving objects up to 20 lbs.

Special Conditions

• Must be willing to undergo random drug screenings.

Position Reports To

• Outpatient Program Manager

Job Type:

• Full-Time, In-Person, Non-Exempt

Pay Range:

• $24 - $31 / Hour

Benefits

• 100% Paid Blue Shield Platinum Trio Plan Medical Insurance Option
• 80% Paid Blue Shield Platinum Access+ Plan Medical Insurance Option
• 80% Paid Kaiser Medical Insurance Option
• 40% Dependent Coverage on Medical Insurance Plan
• 80% Paid Dental Insurance
• Vision Insurance
• Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
• Educational Assistance Tuition Reimbursement Program
• 401(k) 4% Employer Match
• 100% Paid $25,000 Life Insurance Plan