AI Business Analyst

AI Business Analyst

Location: Middle Tennessee preferred


Overview

This role sits within the EUC (End User Computing) organization's new Agentic AI Platform initiative - an internal, tailored AI co-pilot for employees. The agent is being built now, with rollout beginning next month and additional phases continuing through the rest of the year. The immediate goals are to reduce Tier 1 help desk consumption and increase employee productivity.

We're looking for a Functional/Technical Consultant who can bridge the gap between the technical team building the AI agent and the HR stakeholders who own the business outcome. This is not a hands-on development role - some familiarity with development is a plus, but not required.

What You'll Own

• Act as the primary point of contact between HR directors and the technical/engineering team
• Manage expectations on both sides - translating business needs into scope the technical team can execute against, and translating technical realities back to stakeholders
• Provide regular project updates through the reporting chain (to the director, and up through leadership)
• Help steer and evaluate agent behavior as the platform is built and refined
• Support the team through each rollout phase across the year

Day-to-Day

• Manage stakeholder expectations on an ongoing basis
• Work directly with the technical team to make sure work stays within agreed scope
• Join regular check-ins with HR directors and project leadership

Required Skillset

• Working understanding of AI/agentic architecture
• Ability to understand agent behaviors and help steer/tune them
• Strong stakeholder management - comfortable managing expectations across both business and technical audiences
• Background knowledge of IS/IT
• Familiarity with Gen AI or AI development concepts (formal development experience not required, but useful)

Ideal Candidate Profile

• Experienced professional, not a recent graduate - this is a high-level resource
• Comfortable operating as a functional/technical consultant rather than a builder
• Prior exposure to AI/Gen AI projects, courses, or initiatives is a strong plus
• Flexible on total years of experience if the AI/Gen AI background is strong

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.


EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.


Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.


Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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