Food & Beverage Supervisor | Part-Time | Palm Beach County Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, OVG serves a collection of seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Position Summary Food & Beverage Supervisor is responsible for effective management and operation of banquet and concessions services during events. The F&B Supervisor provides high-level event oversight, technical proficiency, and operational/personnel support to ensure smooth operation of any assigned event. Duties include leading and directing serving staff, coordinating with various departments, setting up, executing, and breaking down events, providing leadership to staff, and ensuring all banquet and/or retail event services align with the event’s requirements. Compensation and Benefits This part‑time position pays an hourly rate of $28.00–$30.00. Benefits include a 401(k) savings plan and 401(k) matching. The role remains open until July 24, 2026. About the Venue The Palm Beach County Convention Center is a multi‑purpose facility in West Palm Beach, Florida, managed by Oak View Group. The Center features a 100,000 square‑foot exhibit hall, a 22,000 square‑foot ballroom, and 21,000 square‑foot flexible meeting space, as well as a connection to the 400‑room Hilton West Palm Beach. Responsibilities Assist operations and Concessions Managers on duty in preparation for events. Perform opening and closing procedures for events. Oversee a staff of Concession Staff, Bartenders, Banquet Servers, and other event support staff. Communicate performance concerns according to company policy and practice to Managers. Assist in the warehouse, oversee warehouse employees, and transport inventory as required. Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events. Will cover any open position to ensure the location is fully operational and company standards regarding speed of service and guest satisfaction are met. Possess thorough working knowledge of all existing concessions locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Ensure all OVG policies, procedures, and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures. Follow all federal/state/local guidelines regarding alcohol service. Report any compliance issues to Concessions Managers immediately. Review Banquet Event Orders (BEOs) to ensure that all details, such as food and beverage, seating, special requests, etc., are met. Conduct pre‑banquet meetings with staff to ensure appearance, uniform, and hygiene standards are being met; assign stations and partners; review banquet event orders. Communicate with Supervisors and Managers to ensure that all details have been planned for and met. Ensure that changes and further instructions are made in a timely manner. Ensure that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for items not available in inventory. Check room set‑up prior to event and meet with chefs to confirm quantities of food items and timing of food leaving the kitchen. Ensure proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use. Conduct random audits during functions to evaluate food and service. Ensure food is served at an appropriate temperature, placed properly on the table, sufficient food is available, and upsell opportunities are met. Regularly review the banquet schedule for changes, calendar of events, and special events. Handle client complaints and issues promptly, working with the event planning team to resolve any challenges. Train and mentor banquet servers and other event staff to uphold the standards of the convention center. Ensure staff adheres to safety, health, and sanitation guidelines during events. Qualifications 2–3+ years of experience working in a fast‑paced, high‑volume catering or restaurant environment. Minimum of 1 year of experience in a food & beverage lead/supervisor role. Must have a high school diploma, G.E.D., or related food service job experience. Availability to work weekdays and weekends, with some morning, noon, and evening shifts on an on‑call/event‑based schedule. Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings. Ability to work in a team‑oriented, fast‑paced, event‑driven environment. Ability to communicate with employees, co‑workers, management staff, and guests in a clear, business‑like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment. Knowledge of food safety and sanitation regulations. Diversity & Inclusion At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team. Inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. #J-18808-Ljbffr Oak View Group