Project Manager

Project Manager III

This position is a project manager in the Family and Economic Support Technical Services (FESTS) section supporting child support systems. Project duties will include project management/coordination, direction, guidance and consultation of multiple projects using waterfall, agile and hybrid agile methodologies. Project duties will also include PMO support tasks such as managing action items and backlog, tracking risks and issues, preparing instructions, preparing meeting agendas and minutes, preparing and managing communication plans, assisting with process improvements, tracking resource allocation, preparing status reports, managing work plans, and serving as a liaison between business and technical partners.

Candidates must have experience with supporting application development for large complex systems (e.g. Health and Human Services, Insurance, Banking, etc.). This position also requires knowledge of and experience with systems analysis and design techniques; estimates for analysis, design, programming, testing and implementation tasks; and methods used to develop, install, and maintain large complex information data systems. This position requires knowledge of and experience with project management techniques and automated project management tools used to create detailed project plans and support Program Management Office functions including Microsoft Office Suites. Requires knowledge and understanding of standard project management industry practices such as the PMI's framework. Understands business and technical objectives of a project and works with project team and sponsor and has experience documenting risks and developing mitigation plans. Identifies, tracks, and ensures resolution of issues and removal of barriers. Preference will be given to qualified candidates with experience in Child Support business area and/or multi-year projects with state and federal reporting requirements.

Mandatory Qualifications:

• Experience with creation of detailed workplans using automated tools: 10 years
• Excellent oral and written communication skills: 10 years
• Experience in Technical Writing and Documentation: 10 years
• Application Development and Support project management– all phases of the systems development life cycle – supporting a large system (Health and Human Services, Insurance, Banking, etc.): 8 years
• MS Product experience (Excel, Outlook, Project, Word): 10 years
• Experience with system modernization projects: 3 years
• Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing: 5 years
• Experience with sharepoint including administering access: 2 years
• Experience working with a business customer to document requirements, analysis, and design deliverables: 10 years
• Experience with project management related to data conversion and data management: 3 years

Optional Qualifications:

• Knowledge and experience with child support system certification: 3 years
• Experience executing and documenting the Test Deck for IV-D system Certification: 2 years
• Financial and Case Management Child Support Enforcement: Systems development and maintenance experience: 3 years
• Experience with an ALM tool (Azure DevOps, JIRA): 3 years

Project Details:

This position will be working to provide project management services to support the prioritized projects of the Wisconsin Child Support program. The child support program is working on a modernization effort for the program and related technology systems. This position will provide project management support to the Child Support Modernization project and any other prioritized work assignments.