Business Operations Associate - sales and sales ops focused, EST time zone hours

We’re Dimension . We’re doing trash differently. We’re a diverse group, who are united by a shared set of values and goals. We’re committed to performing well as individuals and in teams for the betterment of our company.

Dimension is a sustainability technology company in San Francisco. We provide nation-wide B2B waste management services to America’s best companies, including Instacart, Amazon, Weee!, Sares Regis, Ashley Homestore, Restoration Hardware, Sunnova, Kiewit, and many more, and we have served many public sector customers such as DEA, DOJ, OES, and various state and local governments across the United States. Dimension is backed by notable institutions including Altair Capital, Primavera Capital, Lightspeed Ventures, Moderne Ventures, and 500 Startups.

Dimension is looking for an early-career business operations associate join our team in San Francisco, CA. This position is intended to be a training program to be "the jack of all trades" that deeply understands our business model, with a focus of sales and customer success responsibilities. The best candidate is someone that wants to win deals as a salesperson but also understand that for a logistics company like Dimension, a major part of customer experience is about implementing orders.

From our past experience, any successful sales, customer success, or operations hires in this company needed to learn the same skills and complicated knowledge in waste streams, and in "how to make a market" between customers and providers. Instead of hiring a seasoned sales person, customer success manager or operations manager, we plan to train a young early-career professional such skills.

As Business Operations Associate you will:

• TLDR for this role: this is intended to be a training role for to learn all the aspects of the business. We are looking for an individual that can remember and establish deep relationships with both the customers and providers of our business, and understand how to make a market to match supply and demand.
• Daily work will include the following bullet points:
• Price quote orders big and small, and understand what would are market-competitive providers/ facilities.
• Source and onboard new providers for underserved markets/ waste streams.
• Understand and improve our software, including our AI models.

Required Skills & Experience

• TLDR for the ideal candidate: a hardworking self-starter with a "trader mindset". Someone that thrives/ loves to a) make a market and close deals; b) communicate with many strangers and deeply cares about your customers/ providers via phone calls, text, and emails; c) great with technology.
• Based in San Francisco and able to work from the San Francisco office (downtown right outside the Montgomery BART station) 4 days a week.
• Able to work EST hours: 6 AM - 4 PM PDT, daily. The main purpose of this role is to serve our EST based customers, but based in San Francisco. You can typically work from home in early mornings, and communicate to office around 10-11 AM to overlap with your teammates for the rest of the day.
• Early career role. Ideal for graduates with 1-2 years of experience.
• Preferred previous work experience in the following field: working as a broker or middleman, sales and trading, banking, consulting, customer service for complicated products
• A hustler: strong drive and flexibility to learn anything, start anything, and scale up anything.
• Strong technical skills; good with learning new tools; excel proficiency is required
• High attention to detail, and trainable to learn new process.
• Self-motivated and have a stellar work ethic. You can probably expect 50-60 hour work week weekly, in order to ramp up properly.
• A positive attitude, a collaborative spirit, and a strong desire to achieve their goals
• We are unable to sponsor H1b work visa at this moment.

Compensation + Perks

• Competitive market rate salary with equity option
• 401k
• Health, dental, vision
• Commuter benefits
• Fun TGIFs and team events
• A flat, collaborative, and fun culture

I want to learn more!

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