Business Operations Associate

Business Operations AssociateNen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth. Since 2022, we've partnered with some of the world's top founders and institutions, including Amazon, Andreessen Horowitz, Cursor, Mercor, Listen Labs, Tech Week, Cartesia, and many more. We're growing quickly and looking for ambitious people who want to help build the company alongside us.We're looking for a Business Operations Associate to help run and improve the systems behind a fast-growing creative studio. You'll work closely with our Finance & Ops Lead and company leadership across recruiting, people operations, finance administration, and internal systems. You'll own important day-to-day workflows while also helping us figure out how to make them better as we scale. This is a hands-on role for someone early in their career who is highly organized, resourceful, and excited to take ownership. You'll get exposure to many parts of the business and have the opportunity to build processes, automate workflows, and take on increasingly complex problems over time.What You'll DoOwn recruiting operations, including maintaining hiring plans, coordinating with recruiters, scheduling interviews, tracking candidates, collecting feedback, and keeping searches movingManage employee onboarding and offboarding, including documentation, account setup, software access, equipment coordination, and internal workflowsAdminister internal tools and systems including Google Workspace, Slack, Figma, GitHub, Asana, and other platformsOwn client invoicing operations, including preparing invoices, tracking receivables, following up on outstanding payments, and escalating issues when neededCoordinate vendor onboarding, payment requests, insurance documentation, contracts, DocuSign workflows, and other business operationsBuild and maintain SOPs, trackers, dashboards, and internal documentationHelp execute company-wide initiatives and process improvementsIdentify opportunities to automate repetitive work and make our internal systems more efficientJump into new operational problems as they come up and help figure out how to solve themWhat We're Looking For0 to 2 years of work experience; startup, high-growth, or builder experience is a strong plusYou thrive in a high-performance environment with an exceptionally high bar for quality and executionYou take ownership of outcomes from start to finish and consistently follow throughYou are exceptionally organized, disciplined, and detail-orientedYou communicate clearly and professionally, both written and verballyYou are proactive and comfortable figuring things out without having every step definedYou move quickly, prioritize well, and bring a strong sense of urgency to getting things doneBonus PointsExperience at a startup, creative agency, studio, or other fast-growing companyFamiliarity with tools like Google Workspace, Slack, Monday, Asana, an ATS, or accounting/invoicing platformsExperience building automations or using AI tools to improve workflowsWhy Join UsWork directly with company leadership and get exposure to how a fast-growing creative business operatesHelp build the systems and processes the company will use as it scalesWork alongside a team creating brands, products, and stories for some of the most ambitious companies in techGrow into broader ownership across business operations as the company expandsRemote-friendly, flexible, and entrepreneurial environmentHealthcare coverage, PTO, and company holidays