Operations and Billing Clerk

Job Description

Job Description

Company located in Carson is seeking an Operations and Billing Clerk for a temporary position. This role is responsible for supporting the Operations team with equipment rental updates and document preparation, tracking rental activity and other metrics and assisting the Manager as needed. The role also performs billing activities by generating invoices, validating charges, resolving discrepancies, responding to billing inquiries, and maintaining customer billing portals. This is an ON-SITE position – Monday through Friday – 8:30am to 5:00pm.

 

Responsibilities

· Provide administrative support for equipment rental operations, including record updates, document preparation, and data entry.

· Assist with tracking equipment status, rental activity, deliveries, pickups, and other operational milestones as needed.

· Assist Billing and Operations Manager with compiling reports, spreadsheets, and summaries to support workload planning and management review.

· Coordinate information across internal teams and external partners to help keep operational activities on schedule.

· Support process documentation and other short-term projects or administrative tasks as assigned.

· Upload and process invoices through customer-required platforms and templates, including Retail Link, Coupa, and other consolidated invoice formats, in accordance with each customer’s SOPs.

· Identify discrepancies, gather supporting information, and coordinate with operations, sales, service, and finance contacts to resolve issues promptly.

· Issue invoices accurately and on schedule in accordance with established billing procedures and performance measures, including timely billing and billing-error reporting

· Respond promptly to routine customer billing questions, provide supporting documentation, and escalate issues to department leaders.

· Maintain organized billing records and support invoice tracking, reconciliations, account research, and month-end billing activities.

· Other ad-hoc requests as needed.

 

Required Qualifications

· Previous experience in logistics, transportation, equipment rental, supply chain, warehousing, or a related operational environment.

· Experience supporting billing, invoicing, accounts receivable, order processing, or transaction administration.

· Strong attention to detail and ability to work accurately with rates, dates, quantities, and supporting documents.

· Proficiency with Microsoft Excel, Outlook, and other standard business applications.

· Strong organizational and time-management skills, with the ability to prioritize multiple assignments and meet deadlines.

· Clear written and verbal communication skills and a professional approach to internal and customer-facing interactions.

· Ability to learn new systems and processes quickly and work effectively both independently and as part of a cross-functional team.

Preferred Qualifications

· Experience with rental management, transportation management, ERP, accounting, or customer relationship management systems.

· Familiarity with equipment movements, delivery and pickup documentation, accessorial charges, or rental contract billing.

· Experience performing data validation, reconciliations, invoice-discrepancy research, customer portal maintenance, and month-end billing support.