Director of Customer Success Operations

Virtual Vocations Inc

Director of Customer Success Operations, responsible for driving operational excellence across Customer Success, Support, and Professional Services in a full-time salaried role. Key Responsibilities Own and execute the Customer Success operating rhythm and strategic planning Develop and maintain Customer Success metrics and dashboards for performance insights Lead cross-functional collaboration to drive organizational change and customer experience improvements Required Qualifications 10+ years of leadership experience in Business Operations, Customer Success Operations, or Consulting Bachelor's degree or equivalent experience Strong analytical skills with a focus on data-driven decision making Experience with AI trends and their application in Customer Success Healthcare or Healthcare SaaS experience is a strong plus

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Director of Customer Success Operations in United States vacancy

Director of Customer Success
...The Director of Customer Success role is to build and lead a scalable, high-performing Customer Success organization that delivers exceptional... ...support — and develop the people, systems, KPIs, training, and operating rhythm required to scale the function as the company...
Suggested
Temporary work
Work experience placement
Specialty Appliances Orthodontic Laboratory
Cumming, GA
2 days ago
Bluespine-Director of Customer Success
...behavior. We are seeking a highly skilled and experienced Director of Account Management and Analytics Advisor to work with large... ...• Collaborate with internal teams to ensure the timely and successful delivery of results and insights. • Review client feedback and...
Suggested
Contract work
Remote work
Team8
United States
4 days ago
Director of Customer Success
...make that vision real. The Role We're looking for a Director of Customer Success who is equal parts relationship-builder and revenue... ...bringing field insights to payer contracting, marketing, and operations to accelerate payer enrollments, new business line activation...
Suggested
Remote work
Home office
Movn Health
United States
3 days ago
Director of Customer Success
...Leading a team of Customer Success Managers, the full-time remote Director of Customer Success will own the post-onboarding customer journey, focusing on retention, revenue protection, and usage expansion while driving measurable outcomes and building executive relationships...
Suggested
Full time
Remote work
Virtual Vocations Inc
United States
2 days ago
Director of Customer Success, DSO
..., so will you. Simply put, there's no better place to accelerate your career. Come join us! The Role As a Manager of Customer Success, DSO at Overjet, you will play a crucial role in building out our customer success function and driving retention, adoption, and...
Suggested
Live in
Work at office
Remote work
Work from home
Flexible hours
Overjet
United States
1 day ago
Director of Customer Success, Americas
...Director of Customer Success, Americas Proximie is on a mission to improve healthcare by transforming the world's operating rooms into connected ecosystems of people, devices, and data. Our Intelligence Suite transforms operating room (OR) performance, keeping teams...
Permanent employment
Summer work
Work at office
Remote work
Worldwide
Flexible hours
Weekend work
Day shift
Afternoon shift
Early shift
Proximie Ltd
United States
3 days ago
Senior Director of Customer Success
...To elevate customer service operations, the full-time salaried Senior Director of Customer Success will manage a team, optimize tools and technology, and implement strategies to enhance member satisfaction and retention in a 100% remote environment. Key responsibilities...
Full time
Remote work
Virtual Vocations Inc
United States
3 days ago
Senior Director of Customer Success
...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet Type... ...optimization. Travel Percent Less than 10% Functions ~ Operations Known Requirements Bachelor's or master's degree...
Confidential
Oklahoma City, OK
1 day ago
Director of Customer Success
...Director Of Customer Success Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve... ...10% variance from actuals. Have shipped an AI-first operating model with at least three CS workflows (account planning,...
Contract work
Local area
Remote work
Relocation
Flexible hours
Zello
United States
5 days ago
Director of Customer Success - , Remote Leadership
...Kuali Inc is seeking a Director of Customer Success Management to lead and grow their CSM team while handling strategic accounts. The ideal candidate will have over 8 years of experience in customer success, with a focus on managing a team in an enterprise B2B SaaS environment...
Remote work
Flexible hours
Kuali
United States
2 days ago
Associate Director of Customer Success Enablement
$114k - $219k
...Director Of Customer Success Enablement You want more out of a career. A place to share your ideas freely — even if they're daring or different... ...and the key liaison between the Verizon Connect (VZC) Operations, VZC Global Customer Success (GCS) Team, and VZC Sales Enablement...
Full time
Temporary work
Part time
Work experience placement
Work at office
Remote work
Work from home
Shift work
3 days per week
Verizon
Rolling Meadows, IL
2 days ago
Director of Revenue & Customer Success
A leading music education company is seeking a Director of Sales and Customer Services in Louisville, Kentucky. This role involves leading a team to increase revenue and enhance customer experiences across retail and wholesale channels. The ideal candidate will have over...
Peaksware
Louisville, KY
13 hours ago
Director of Digital Customer Success
...A company is looking for a Director, Digital Customer Success. Key Responsibilities Build and execute a unified digital customer success strategy to enhance efficiency, retention, and product adoption Design and operationalize tech-touch and hybrid engagement models...
Remote work
Virtual Vocations Inc
United States
13 hours ago
Director of AI-Driven Customer Success
BlueVine Capital Inc. is seeking a Director of Customer Success to oversee US-based operations, driving global consistency in customer support. This leadership role involves managing core product lines and integrating AI tools to enhance customer experience. The candidate...
BlueVine Capital Inc.
Salt Lake City, UT
3 days ago
Director of Customer Success (CJIS Compliance)
...Leading the post-sale customer lifecycle in a remote capacity, the full-time Director of Customer Success (CJIS Compliance) will manage customer engagement strategies, ensure... ...Strong understanding of Customer Success operating models and data-driven decision-making...
Full time
Remote work
Virtual Vocations Inc
United States
2 days ago
Director of AI-Driven Customer Success
Menlo Ventures is seeking a strategic Director of Customer Success to lead operations in the US while ensuring global consistency in customer support. This role involves building a high-performing operation that leverages AI tools to enhance customer outcomes and efficiency...
Menlo Ventures
Salt Lake City, UT
1 day ago
Director of Customer Success - Healthcare Analytics
A leading healthcare improvement company is seeking a Customer Success Manager to analyze data trends and present insights to clients. The role involves leading project teams, educating healthcare champions on analytics tools, and developing strong relationships within...
Premier, Inc.
Tulsa, OK
4 days ago
Director of Customer Success - Quantum Solutions Lead
A leading technology firm is seeking a Director of Customer Success to manage its customer success department and ensure successful project execution. This role involves developing customer success strategies, collaborating with departments to improve satisfaction, and...
Beyond SOF
Washington DC
3 days ago
Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co‑pilot every enterprise trusts when their crown‑jewel data is on the line. As the leader of Technical Account...
Full time
Remote work
Work from home
Sleeping nights
Flexible hours
Night shift
Planet Green Search
Oklahoma City, OK
3 days ago
Manager of Customer Success
...This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager of Customer Success in the United States. This leadership role focuses on guiding a high-performing account management team dedicated to supporting small and...
Remote job
Full time
jobgether
United States
23 hours ago
Manager of Customer Success
...We are seeking a strategic and hands-on Manager of Customer Success to lead and scale our Customer Success team within a fast-growing... ...will drive retention, expansion, customer satisfaction, and operational excellence while building a high-performing, metrics-...
AccuLynx
Chicago, IL
13 hours ago
Senior Enablement Manager of New Hire Onboarding & Customer Success
...collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal,... ...programs for our Sales and Customer Success teams globally. This role will focus... ...and other readiness indicators. Ensure operational excellence in onboarding execution,...
Immediate start
Remote work
Lucid Software
Salt Lake City, UT
2 days ago
Client Success Director
...Client Success Director Healthcare is complicated, but it doesn't have to be. 550+ employees, 9 countries, and 1 mission - to amplify... ...ourselves too seriously, and we're always trying to make our customers crack a smile. Sermo is a global social platform for physicians...
Remote work
Flexible hours
SERMO
United States
3 days ago
Customer Success Senior Director
...A company is looking for a Senior Director - Customer Success, Auto Adjacent Solutions. Key Responsibilities Maximize customer value, retention, and growth through effective team leadership and structured service delivery Lead and develop a customer success team, ensuring...
Remote work
Virtual Vocations Inc
United States
13 hours ago
Head of Global Customer Success
...Head Of Global Customer Success Atlanta, Georgia, United States StubHub is on a mission to redefine the live event experience on a... ...of the possible, to lead and transform our customer success operations in the age of AI. This role is responsible for setting the strategic...
Work at office
Remote work
Worldwide
Shift work
StubHub
Atlanta, GA
2 days ago
Global Head of Customer Success
$200k - $300k
...Job Title: Global Head of Customer Success Job ID: 83321 Location: New York, USA - 5 days a week in the office Overview: As Global... ...professionals (including regional leaders, individual contributors, and operations analysts) to meet growing demand Mentor and empower the...
Work at office
TEEMA
New York, NY
5 days ago
Head of Customer Success
$171k - $231.5k
...Overview Join the Intuit Customer Success team as a Group Manager of Customer Success in our Expert Network, leading product support... ...customers issues, drive loyalty, and enable revenue growth. Lead operational performance of our Expert Network teams, delivering on...
Local area
Intuit
San Diego, CA
1 day ago
Head of Customer Success
$250k - $300k
...Overview We are seeking an experienced and visionary Head of Customer Success to build and lead our customer success function. This role... ...ensure customers see Ivo as an indispensable part of their operations. ~ Be the Voice of the Customer This is a cross-...
Contract work
Work at office
Remote work
Visa sponsorship
Relocation package
IVO Inc
San Francisco, CA
3 days ago
Head of Customer Success
...fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta. Amplemarket is seeking a dynamic and experienced Head of Customer Success to lead and scale our Customer Success organization You will be responsible for driving customer retention, satisfaction, and...
Amplemarket
New York, NY
4 days ago
Client Success Director - Remote & Flexible | Purpose-Driven Work
...Description Are you a seasoned client success or relationship management professional... ...experience in client success , customer success , account management , business... ...Client Success Manager, Customer Success Director, or Account Director, you'll feel right...
Work at office
Remote work
Flexible hours
LiveHappy Initiative
United States
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of Customer Success Operations. Be the first to apply!