Office Support

TASC Case Manager

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

Position Overview: TASC is seeking a compassionate and motivated Case Manager to support clients involved in the criminal legal system who are struggling with substance use and behavioral health challenges. Case Managers in our Adult Criminal Justice and Treatment Services (ACJS) division work closely with individuals to provide assessments, referrals, and case management services that support recovery and long-term stability.

Position Summary: As Office Support, you will provide specialized clerical and office functions that require detailed knowledge of agency procedures. You'll be responsible for managing the reception area, assisting with client scheduling, supporting staff, and maintaining data and records. This role plays a crucial part in ensuring day-to-day operations run smoothly and efficiently.

Key Responsibilities

• Manage the reception area and ensure effective communication with staff and clients.
• Provide clerical support to the program team
• Answer and direct incoming telephone calls
• Type and proofread letters, reports, and other materials
• Enter data into the Management Information System, including Electronic Client Records (ECR)
• Maintain appointment schedules for evaluations and orientations
• File, update records, manage inventory, and maintain mailing lists and databases
• Photocopy and distribute materials as needed
• Keep the office space and equipment clean and organized
• Take notes or minutes during meetings
• Continuously evaluate work processes and suggest improvements

Qualifications

• High school diploma or GED
• Four to seven years of related experience and/or training preferred
• Equivalent combinations of training and experience may be considered
• Knowledge of clerical procedures, word processing, file management, and database systems
• Strong communication, organization, and customer service skills

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts
• Short and Long-Term Disability
• Paid Time Off, Sick Time, and Floating Holidays
• Tuition Reimbursement
• 403(b) Retirement Plan

How to Apply

Visit to apply online.

TASC is an Equal Opportunity Employer and a Drug-Free Workplace. We welcome applicants regardless of race, color, religion, sex, national origin, age, disability, veteran or military status, or any other protected category under federal or state law.

TASC, Inc. (Treatment Alternatives for Safe Communities)