Accessible Technology Assistant (COMPUTER RESC SPEC 1)

Responsibilities Under general supervision, demonstrate, provide training, assist students with set‑up and configuration, and trouble‑shoot a wide variety of accessible technologies for students with disabilities; prepare and present training materials. Train SDC students individually and in small groups to use accessible technology and software such as Livescribe Smartpens, SensusAccess, ClaroRead, Otter.ai, Sonocent, Dragon Naturally Speaking, and JAWS. Assist in coordinating the conversion and distribution of electronic/alternative media for students with disabilities—including expediting and tracking the conversion process, seeking publisher permission, researching outside sources, verifying copyright‑required proof of purchase, scanning, editing, and ensuring timely project completion and delivery. Coordinate loan of accessible equipment to SDC students; keep records, check out/in equipment, and maintain equipment and inventory. Other duties as assigned. Minimum Qualifications High School Diploma and/or equivalent experience Minimum 2+ years’ experience in a college setting in Disability services or similar work environment Experience providing tech support/trouble‑shooting for computers, tablets, mobile devices, and multiple operating systems, software programs, apps, and cloud storage services (e.g., Windows, Mac, Google) for students who must use their own personal equipment Experience using accessible/assistive devices, software, apps, online services, and web/mobile applications such as Livescribe Smartpens, assistive listening devices, ABBYY, ClaroRead, Dragon Naturally Speaking, JAWS, SensusAccess, Google Docs, Box.com, etc. Experience creating electronic text and alternative formats using optical character recognition (e.g., .doc, .rtf, .pdf, .jpeg, .mp3, .epub, .mobi, Braille) Experience interacting with individuals of varying ages, roles, and cultural backgrounds via person‑to‑person, email, telephone, video conferencing, VOIP, or IM and researching new technologies and implementing them for departmental needs Strong organizational, interpersonal, and communication skills with the ability to manage multiple priorities in a fast‑paced environment, provide training and support for accessible technologies, respond effectively to inquiries, and maintain confidentiality of student and disability‑related information Interpersonal and oral communication skills to provide individual and small group technical training, demonstrate, support, and troubleshoot accessible technologies, respond to questions, provide information/services within scope, and make referrals to appropriate resources Knowledge of confidentiality requirements and ability to protect and maintain confidentiality and security of student information, including disability‑related information Preferred Qualifications Experience entering data into databases and preparing & presenting training materials, with various office equipment (fax, copier, scanner) Experience preparing accessible documents, reports, and spreadsheets and editing and proofreading for spelling, accuracy, and syntax using MS Office or Google Docs Skill to learn database(s) specific to Student Disability Center functions and other specialized technology Knowledge of accommodations process, SDC policies, procedures, and services for students Knowledge of University policies and procedures and applicable federal mandates for electronic accessibility Key Responsibilities 50% – Provide training and assistance to students with disabilities in using accessible and assistive technologies 50% – Assist in coordinating alternative media, communications, record‑keeping, and other accommodations; various departmental needs Department Overview The Student Disability Center (SDC) within the Division of Student Affairs oversees the provision of academic accommodations, adjustments, and services for approximately 4,100 disabled students to facilitate equal access to the University's educational programs. Through an interactive process, students receive specialized academic support services and adjustments, disability‑management counseling, academic advising specific to disability impact, and the provision of accessible/assistive technology options and training, and other resources as appropriate. For more information, see Position Information Salary or Pay Range: $30.84/hr – $42.34/hr Salary Frequency: Hourly Salary Grade: STEPS UC Job Title: COMPUTER RESC SPEC 1 UC Job Code: 004805 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100% Fixed Shift (Work Schedule): TBD Location: Davis, CA Union Representation: TX-Technical Professionals Benefits Eligible: Yes This position is 100% on‑site Benefits High‑quality and low‑cost medical plans to choose from UC pays for dental and vision insurance premiums for you and your family Extensive leave benefits including pregnancy, parental, family & medical leave Paid holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid time off/vacation/sick time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing education allowance and education reimbursement program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and wellness programs and resources On‑site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) and qualified employer & student loan repayment assistance program for qualified roles Retirement benefit options for eligible roles including pension and other retirement saving plans Physical Demands Standing – occasional up to 3 hours Walking – occasional up to 3 hours Sitting – continuous 6 to 8+ hours Lifting/Carrying 0‑25 lbs – occasional up to 3 hours Lifting/Carrying 26‑50 lbs – never Lifting/Carrying over 50 lbs – never Pushing/Pulling 0‑25 lbs – never Pushing/Pulling 26‑50 lbs – never Pushing/Pulling over 50 lbs – never Bending/Stooping – never Squatting/Kneeling – never Twisting – never Climbing (e.g., stairs or ladders) – never Reaching overhead – never Keyboard use/repetitive motion – never Environmental Demands Chemicals, dust, gases, or fumes – never Loud noise levels – never Marked changes in humidity or temperature – never Microwave/Radiation – never Operating motor vehicles and/or equipment – never Extreme temperatures – never Uneven surfaces or elevations – never Mental Demands Sustained attention and concentration – continuous 6 to 8+ hours Complex problem solving/reasoning – continuous 6 to 8+ hours Ability to organize & prioritize – continuous 6 to 8+ hours Communication skills – continuous 6 to 8+ hours Numerical skills – continuous 6 to 8+ hours Constant interaction – frequent 3 to 6 hours Customer/Patient contact – frequent 3 to 6 hours Multiple concurrent tasks – frequent 3 to 6 hours Work Environment UC Davis is a smoke‑and‑tobacco free campus. Peaking periods may require extended work hours. This position requires daily on‑site presence Monday‑Friday 8 am‑5 pm, with periodic remote work only. Special Requirements This is a critical position, as defined by UC Policy and local procedures; employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment This position is designated as a mandated reporter under CANRA and UC policy; employment is contingent on compliance with applicable policies, procedures and training requirements Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. Equal Opportunity Employment The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. #J-18808-Ljbffr University of California, Davis