Senior Branch Manager

Overview At M&T Bank you can step into a role where your impact is immediate and visible. Our Branch Manager leads dynamic, customer‑focused teams, drives business growth, and builds meaningful relationships in our communities. While branch management experience is valued, this role is equally well‑suited for high‑performing leaders from relationship‑driven industries such as hospitality, retail, or healthcare where team leadership and exceptional customer experience are core to success. You’ll stand out if you have experience in environments where you: Lead from the front—motivating teams to hit sales and service goals Create experiences that keep customers coming back Build relationships with customers, teams, and your local community Develop talent—coaching others to grow and succeed Thrive in a fast‑paced, results‑driven environment Take ownership—driving performance and continuously improving outcomes What We Offer Stability and long‑term career growth Deeper, relationship‑driven customer interactions (not just transactions) Opportunities to lead a business—not just manage a team Exposure to financial products and services that help customers reach real life goals Scope of Responsibilities This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch. Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act, stay current on operational, product, and system changes/enhancements, demonstrate good risk management decisions, and maintain insurance licensing minimum expectations as outlined in the MTS Licensed Banker Academy document. Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately, and for taking full ownership of customer issues until they are completely resolved. Supervisory / Managerial Responsibilities Branch Managers generally have direct reporting responsibility for branch staff. Education and Experience Required Bachelor’s degree OR in lieu of degree: four (4) years’ relevant experience, minimum three years sales experience Minimum two years’ managerial experience or proven leadership abilities At the Branch Manager’s discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position; training for licensing provided within 6 months. M&T Business Banking Specialist within 18 months of hire. Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified. Precision Leadership Certified. Bi‑lingual/Spanish preferred. Work with common PC software, including knowledge of Microsoft Office for word processing and spreadsheets. Experience with Internet and Email preferred. Education and Experience Preferred Demonstrated sales/business development experience and success. Fundamental understanding of profitability. Excellent communication and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service. Ability to communicate and function professionally with all levels of personnel and business partners across the organization. Strong financial services product knowledge preferred. Strong organization, time management, and prioritization skills. Compensation M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00–$124,400.00 USD annually. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Williston, Vermont, United States of America #J-18808-Ljbffr