Customer Relations Representative - State Farm Agent Team Member

We're Hiring!This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Courtney Gulledge - State Farm Agent!BenefitsSimple IRA, License reimbursement, Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & developmentRole DescriptionAs a Customer Relations Representative - State Farm Agent Team Member with Courtney Gulledge - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ResponsibilitiesManage customer inquiries and resolve issues.Maintain customer records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.QualificationsCommunication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.Compensation: $15.00 - $20.00 per hourAbout Our AgencyWe help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.Our office is located in Mandeville.Our office is open 9:00-5:00.Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.We currently have 4 team members at our agency.We have 15 years of combined insurance experience in our office.Our agency has received awards including: Ambassador Travel, Legion of Honor, Bronze Tablet, and New Agent Program QualifierWe Look Forward To Speaking With You!State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.