Pool Server - Drift Nashville

Pool Server Position At Drift Nashville

TMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring its innovation and purposeful disruption to the hospitality industry. As a forward-thinking hotel development and management company focused on elevating hospitality from a service to an experience through strategic development, investment, and brand creation, the group has two hotel brands, Bode and Drift, in addition to Buttonwood Farm & Winery that cater to the concept of social group travel and experiences.

Bode, with a location in Nashville, redefines traditional travel by creating flexible spaces that expertly blend the style of vacation rental homes with the comforts and conveniences of a boutique hotel. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville, is a modern hotel concept for independent and group travelers who value adventure and culture with minimalist yet intentional details and amenities.

We're searching for high-energy, kind, service-oriented pool servers to join our team for the Summer Season of the Pool At Drift Nashville!

About the Role

Pool servers attend to pool guests during a meal, helping them place their order and making sure they get their food and beverages in a timely manner. They greet pool guests and engage in friendly conversation with them to cultivate a hospitable, welcoming environment. Pool Servers are knowledgeable about the food and beverages on the menu so they can explain dishes to guests and clarify any concerns about allergies or styles of food preparation. Pool Servers submit orders to the kitchen and bring food out to guests when it is ready, filling their drinks and checking on other tables in the meantime. They help their tables pay their bill and make correct change, keeping track of receipts and tips. In addition to caring for guests, Pool Servers help maintain a clean and sanitary environment by bussing dishes around the pool area, sweeping pool patio floors, wiping menus and completing other running & closing tasks.

What You'll Do

• Welcoming pool guests and getting them checked into the pool area.
• Taking customers' food and drink orders
• Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
• Memorizing the menu and recommend appetizers, meals and drinks from menu
• Delivering a memorable dining experience by resolving all customer issues promptly
• Assisting with the tidying of tables, clearing leftovers and keeping the pool area neat and pleasant
• Refilling pool towels for guest and sending dirty towels off to be cleaned
• Proper set up and close down of pool area
• Maintaining pool cabanas and servicing guests who rent them for the day

Qualifications

• High school diploma or associate degree in culinary studies or food and hospitality management
• Prior experience in a food-serving establishment
• Excellent written and oral communication skills
• In-depth knowledge of alcoholic beverages
• Highly developed interpersonal skills
• Basic math skills
• Working knowledge of point-of-sale systems
• High level of stamina to work to work on feet for extended periods in outdoor environment
• Food Handlers Certificate
• Responsible Beverage Service Certificate