Business Development Representative - State Farm Agent Team Member

Job Description

Job Description

We're a leading insurance agency dedicated to providing exceptional service to our customers and you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, as an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

• You meet challenges with kindness , helping customers feel seen, heard, and supported.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You enjoy educating others , helping customers understand coverage, options, and next steps.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 966 E. Maple Rd, Birmingham MI, 48009. This job opportunity is in office, not hybrid or remote.

At Mike Goodwin State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

We are seeking a motivated and detail-oriented individual to join the team as a Business Development Representative to support ongoing growth efforts. This position focuses on outreach, relationship building, and helping customers explore insurance options. 

Key Responsibilities

• Engage with prospective customers through inbound and outbound communications.
• Build relationships within the community to promote awareness of available products and services.
• Assist customers in identifying options that align with their needs and preferences.
• Conduct policy reviews and provide recommendations to customers.
• Support marketing campaigns, social media initiatives, and local events.
• Track activity goals and contribute to office business objectives.
• Work closely with team members to ensure a consistent and positive customer experience.

Qualifications

• Organizational and multitasking abilities.
• Self-motivated and goal-oriented approach to daily activities.
• Comfortable with engaging in sales conversations.
• Experience in customer service, account management, business development, or marketing preferred
• Must be able to obtain applicable state insurance licenses.
• Basic computer skills, including Microsoft Office and CRM systems.
• Positive attitude with the ability to work both independently and collaboratively.
• Previous experience in customer engagement, marketing, or outreach preferred.