Accounts Receivable Specialist (Online Billing)

Accounts Receivable Specialist

Raymond West is looking for an assertive Accounts Receivable Specialist to join our team! This role establishes professional working relationships with customers to facilitate timely resolution of past due account balances. Notifies or locates customers with delinquent accounts.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

• Input invoices into designated customer systems for online billing to customers within 48 hours.
• Follow-up with customers to ensure all online billing requirements are met for timely and proper payment of invoices.
• Communicate to various departments any requirements that are obstacles for timely and proper payment of invoices.
• Assist departments in rectifying issues so online billing complies with customer invoice portals.
• Contact customers by telephone or email for purchase orders as needed to invoice open work orders.
• Responsible for updating and maintaining client billing database and other support files
• Initiate appropriate follow-up action.
• Perform other specific duties and projects as assigned by manager.

Required Skills/Abilities:

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Must have a full understanding of the Accounts Receivable process.
• Must have strong reconciliation skills.
• Must be able to manage a high volume of customer calls daily & e-mails (35-50 calls/e-mails per day)
• Must be able to follow the documented Collection Process with minimal supervision.
• Ability to manage time efficiently.
• Ability to be assertive and professional.
• Ability to maintain records and files in an organized manner
• Able to operate a calculator.
• Familiarity with clerical practices, office procedures and automated equipment.
• Ability to perform computations with reasonable speed and accuracy.
• Present a clean, neat appearance, mature and responsible.
• Maintain an organized and tidy work area.
• Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
• Motivated to continuous self-development and training.
• Self-confident and able to work with minimum supervision.
• Willing to comply with employee handbook.

Education/Experience:

• Minimum Education and Experience: Determined by position
• 1-year minimum related experience and/or training; or equivalent combination of education and experience.

Travel Requirement:

• None

Physical Requirements:

• Position is desk bound and work is performed in an office
• Prolonged periods of sitting at a desk and working on a computer
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds

Pay Range: The hourly range for this position is $25.00 - $28.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!