Night Auditor

Night Auditor Requisition ID: 2026-78511 | Category: Rooms Operations Job Location: Homewood Suites Grapevine, Grapevine, TX 76051 Compensation Type: Hourly Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she also is responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check‑in, check‑out, switchboard operation and reservations. Responsibilities Work with and understand financial information and data, and perform basic arithmetic functions. Willing to cross‑train in other accounting or hotel‑related areas. Prioritize job functions to meet deadlines. Perform guest services functions as required (check guests in/out, take reservations, answer call‑ups, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports (Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month‑end reports. Audit and reconcile all Front Desk and Food & Beverage Cashier’s work. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Ensure accuracy of all numbers reported, including statistics. Input and update financial information into corporate communications network. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Ensure overall guest satisfaction. Respond to governmental inquiries upon receipt. Handle guest requests. Qualifications High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Guest Service Experience preferred. Computer knowledge/skills required. Flexible and long hours sometimes required. Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Late/Overnight shift. Maintain a warm and friendly demeanor at all times. Effective communication, both verbal and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner. Effective at listening, understanding, and clarifying concerns raised by employees and guests. Multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with highgate hotel standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag. Comply with highgate hotel standards and regulations to encourage safe and efficient hotel operations. Maximize efforts toward productivity, identify problem areas and assist in implementing solutions. Effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Cross‑train in other hotel‑related areas. Maintain confidentiality of information. Show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. #J-18808-Ljbffr Highgate Hotels, LP